- ABOUT US -
The University of Wales Trinity Saint David (UWTSD) traces its heritage back to the first university in Wales, receiving its Royal Charter in 1828 and is honoured to have His Majesty King Charles III as Royal Patron. UWTSD now teaches over 16,000 students across its six campuses in the UK; four in Wales and two in England. It has long-standing international educational partnerships in Europe, China, Malaysia, the USA and elsewhere.

Our aim is to transform education, and by doing so transform the lives of the individuals and the communities we serve. We are already recognised for providing an outstanding student experience:
• 1st in Wales and joint 3rd in the UK for Student Satisfaction (Times Higher Education, July 2024)
• 1st in Wales for 7 subjects and Top 10 in the UK for 3 subjects (Guardian University League Table 2024)

Our success is due to the commitment, skill, knowledge, and ability of our people working together. We are now building on this strong culture and provision to become a leading provider of accessible higher education.

We are looking for a Lecturer in Health and Social Care to join our Birmingham campus on a Full-time, Permanent basis, working 37 hours per week.

-THE ROLE-
The Lecturer in Health and Social Care is expected to design, develop and deliver teaching in a variety of different learning environments and use a variety of teaching styles and approaches, including all levels of undergraduate study and, where appropriate, postgraduate study.

The post holder will be required to devise a range of teaching and assessment materials, covering several modules and subject areas within Health and Social Care, including Psychology, Public Health Policy and Physiology. They may be required to lead on programmes and modules.

The post holder will offer both academic and pastoral feedback and support to students to the highest professional standards and with regard to the ongoing enhancement of the student experience. The post holder will undertake scholarship, research, training or project work, either individually or within a team, to ensure ongoing professional development and to enhance the profile of the Academic Discipline, Institute and University. The post holder will make a positive contribution to the day-to-day activities of the Academic Discipline that may cover areas such as dissertation supervision, student recruitment, marketing activities, research seminars and workshops, staff training and professional development.

The Lecturer in Health and Social Care will develop administrative activities and make a positive contribution to the day-to-day activities of the Campus and support the Executive Dean and the Academic Director on academic and professional management of the Campus.

-MAIN DUTIES-
• Offer teaching and student support at undergraduate and postgraduate level of study, either individually or as a member of a teaching team
• Offer teaching in a variety of learning settings, from seminar and small group tutorials, to large lectures, workshops or placements, using appropriate and engaging teaching styles, within an established programme of study
• Design and develop teaching materials, assessment methods and criteria, for individual modules or modules within a specific subject area, with a clear awareness and understanding of relevant quality assurance requirements
• Supervise the work of students in a timely, professional and supportive manner, providing necessary advice on study skills, research methods, assessment and dissertation work
• Offer appropriate advice, feedback, support, and encouragement to students, in both an academic and personal tutor role, to ensure a high-quality student experience
• Undertake relevant scholarly and research activity, either as part of a collaborative project or individually, as a means of updating knowledge in an appropriate specialism and underpinning effective learning and teaching, or for seeking publication, knowledge transfer, public dissemination, or for funding and grant opportunities
• Engage in continuing professional development and enhancement through, for example: gaining membership of the Higher Education Academy; relevant University staff development; or membership of a relevant professional body
• Undertake appropriate administrative tasks, including leading on programmes and modules to ensure the effective operation and management of the curriculum and, at the request of a line manager, undertake cross-programme or Academic Discipline administrative role such as student admissions, or involvement in marketing and open day initiatives

- REQUIREMENTS -
You should have:
• A Master qualification in Health and Social Care
• Experience in teaching, delivery, assessment and student support at undergraduate and postgraduate level in relevant subject area
• Experience in the design and development of module content
• Evidence of good organisational and personal management skills
• Evidence of excellent interpersonal and communication skills with the ability to work collaboratively
• IT proficiency and experience of using e-resources
• Evidence of the ability to balance competing pressures of teaching, scholarship, research, administrative demands and deadlines

Please view the Job Description for further details, where you will also find a list of the essential and desirable ‘Person Specification’ criteria.

-BENEFITS -
Our employees get access to a great pay and benefits package in recognition of their valued contribution including:
• Generous annual leave entitlement of 35 days’ annual leave per year, plus 8 bank holidays and 4 University closure days
• Pension scheme membership from USS to provide benefits for you and your family
• Family-friendly policies that provide for flexible working, including additional paid maternity and paternity leave
• Career and development opportunities, including support to gain further qualifications
• Support for mental health and wellbeing, including occupational health and counselling support services
• Travel schemes, including the cycle to work scheme and season ticket loan scheme
• Salary sacrifice vehicle leasing scheme for electric or hybrid cars

Closing date: Sunday 2nd February 2025, at 11:59 pm

- ABOUT US -
The Institute of Inner-City Learning (IICL) is one of the University of Wales Trinity Saint David’s four Institutes with campuses in Birmingham and London.

The IICL has multiple intakes per annum, delivers continuous learning, teaching and recruitment cycles and operates in an intensely competitive inner-city and multicultural HE environment. The Institute currently has approx. 4,000 non-residential students on Certificates of Higher Education, Honours degrees, Masters and Doctoral programmes, some of which are also taught at weekends.

The IICL Birmingham Campus is currently looking for a Hourly Paid Lecturer to commence teaching on weekdays. We welcome applicants with immediate availability to support the campus during the weekday only.

- THE ROLE -
The post holder will be required to deliver modules in subject areas within Computing, including Cybersecurity (ECH certified preferable), Networking (CCNA certified preferable), Cloud Computing Architecture/ Administration (Knowledge in Azure preferable, able to deploy a website in Cloud) and hence knowledge/experience in these will be an added advantage. They may be required to lead on modules and devise a range of teaching and assessment materials.

The post holder will deliver teaching in a variety of different learning environments and use a variety of teaching styles and approaches, including all levels of undergraduate study and, where appropriate, postgraduate study. The post holder will offer both academic and pastoral feedback and support to students to the highest professional standards and with regard to the ongoing enhancement of the student experience.

The post holder will undertake scholarship, research, training or project work, either individually or within a team, to ensure ongoing professional development and to enhance the profile of the Academic Discipline, Institute and University. The post holder will make a positive contribution to the day-to-day activities of the Academic Discipline that may cover areas such as dissertation supervision, student recruitment, marketing activities, research seminars and workshops, staff training and professional development.

The post holder will develop administrative activities and make a positive contribution to the day-today activities of the Campus and support the Academic Director and Executive Dean on academic and professional management of the Campus.

Main duties will include:
• Offer teaching and student support at undergraduate and postgraduate level of study, either individually or as a member of a teaching team
• Offer teaching in a variety of learning settings, from seminar and small group tutorials, to large lectures, workshops or placements, using appropriate and engaging teaching styles, within an established programme of study
• Design and develop teaching materials, assessment methods and criteria, for individual modules or modules within a specific subject area, with a clear awareness and understanding of relevant quality assurance requirements
• Supervise the work of students in a timely, professional and supportive manner, providing necessary advice on study skills, research methods, assessment and dissertation work
• Offer appropriate advice, feedback, support, and encouragement to students, in both an academic and personal tutor role, to ensure a high-quality student experience
• Undertake relevant scholarly and research activity, either as part of a collaborative project or individually, as a means of updating knowledge in an appropriate specialism and underpinning effective learning and teaching, or for seeking publication, knowledge transfer, public dissemination, or for funding and grant opportunities
• Engage in continuing professional development and enhancement through, for example: gaining membership of the Higher Education Academy; relevant University staff development; or membership of a relevant professional body
• Undertake appropriate administrative tasks, including leading on programmes and modules to ensure the effective operation and management of the curriculum and, at the request of a line manager, undertake cross-programme or Academic Discipline administrative role such as student admissions, or involvement in marketing and open day initiatives
• Be an active and enthusiastic member of the Academic Discipline, working collaboratively with colleagues, participating in school boards and staff-student committees, attending, where appropriate, Institute working groups and committees, and making a positive contribution to the overall culture and environment of the Academic Discipline

- REQUIREMENTS -
You should have:
• A postgraduate qualification in a relevant discipline
• Experience in teaching, delivery, assessment and student support at undergraduate and postgraduate level in relevant subject area
• Experience in the design and development of module content
• Evidence of good organisational and personal management skills
• Evidence of excellent interpersonal and communication skills with the ability to work collaboratively
• IT proficiency and experience of using e-resources
• Evidence of the ability to balance competing pressures of teaching, scholarship, research, administrative demands and deadlines

- FURTHER INFORMATION -
Please note that immigration sponsorship under the UK Government’s Skilled Worker visa route is not available for this role

- HOW TO APPLY -
Please click the ‘Apply Now’ button to start your application. Each page of your application will be saved when you click ‘Next’ or ‘Previous’.

Please note, this application process does not include the option to submit a CV. Therefore, your application will be assessed based on your answers to the application questions only and, in particular, your Supporting Statement.

Closing date: 24th January 2025, at 11:59pm.

- ABOUT US -
The Institute of Inner-City Learning (IICL) is one of the University of Wales Trinity Saint David’s four Institutes with campuses in Birmingham and London.

The IICL has multiple intakes per annum, delivers continuous learning, teaching and recruitment cycles and operates in an intensely competitive inner-city and multicultural HE environment. The Institute currently has approx. 4,000 non-residential students on Certificates of Higher Education, Honours degrees, Masters and Doctoral programmes, some of which are also taught at weekends.

The IICL Birmingham Campus is currently looking for a Hourly Paid Lecturer to commence teaching on weekdays. We welcome applicants with immediate availability to support the campus during the weekday only.

- THE ROLE -
An Hourly Paid Lecturer in Business Management will be required to devise a range of teaching and assessment materials, covering several modules and subject areas and may lead on modules and programmes and in particular: Strategic Management, Knowledge Management, Change Management and Project Management.

The post holder will deliver teaching in a variety of different learning environments and use a variety of teaching styles and approaches, including all levels of undergraduate study and, where appropriate, postgraduate study. The post holder will offer both academic and pastoral feedback and support to students to the highest professional standards and with regard to the ongoing enhancement of the student experience. The post holder will undertake scholarship, research, training or project work, either individually or within a team, to ensure ongoing professional development and to enhance the profile of the Academic Discipline, Institute and University.

The post holder will make a positive contribution to the day-to-day activities of the Academic Discipline that may cover areas such as dissertation supervision, student recruitment, marketing activities, research seminars and workshops, staff training and professional development. The post holder will develop administrative activities and make a positive contribution to the day-to-day activities of the Campus.

Main duties will include:
• Offer teaching and student support at undergraduate and postgraduate level of study, either individually or as a member of a teaching team
• Offer teaching in a variety of learning settings, from seminar and small group tutorials, to large lectures, workshops or placements, using appropriate and engaging teaching styles, within an established programme of study
• Design and develop teaching materials, assessment methods and criteria, for individual modules or modules within a specific subject area, with a clear awareness and understanding of relevant quality assurance requirements
• Supervise the work of students in a timely, professional and supportive manner, providing necessary advice on study skills, research methods, assessment and dissertation work
• Offer appropriate advice, feedback, support, and encouragement to students, in both an academic and personal tutor role, to ensure a high-quality student experience
• Undertake relevant scholarly and research activity, either as part of a collaborative project or individually, as a means of updating knowledge in an appropriate specialism and underpinning effective learning and teaching, or for seeking publication, knowledge transfer, public dissemination, or for funding and grant opportunities
• Engage in continuing professional development and enhancement through, for example: gaining membership of the Higher Education Academy; relevant University staff development; or membership of a relevant professional body
• Undertake appropriate administrative tasks, including leading on programmes and modules to ensure the effective operation and management of the curriculum and, at the request of a line manager, undertake cross-programme or Academic Discipline administrative role such as student admissions, or involvement in marketing and open day initiatives
• Be an active and enthusiastic member of the Academic Discipline, working collaboratively with colleagues, participating in school boards and staff-student committees, attending, where appropriate, Institute working groups and committees, and making a positive contribution to the overall culture and environment of the Academic Discipline

- REQUIREMENTS -
You should have:
• A postgraduate qualification in a relevant discipline
• Experience in teaching, delivery, assessment and student support at undergraduate and postgraduate level in relevant subject area
• Experience in the design and development of module content
• Evidence of good organisational and personal management skills
• Evidence of excellent interpersonal and communication skills with the ability to work collaboratively
• IT proficiency and experience of using e-resources
• Evidence of the ability to balance competing pressures of teaching, scholarship, research, administrative demands and deadlines

- FURTHER INFORMATION -
Please note that immigration sponsorship under the UK Government’s Skilled Worker visa route is not available for this role

- HOW TO APPLY -
Please click the ‘Apply Now’ button to start your application. Each page of your application will be saved when you click ‘Next’ or ‘Previous’.

Please note, this application process does not include the option to submit a CV. Therefore, your application will be assessed based on your answers to the application questions only and, in particular, your Supporting Statement.

Closing date: 24th January 2025, at 11:59pm.

- ABOUT -
The Institute of Inner City Learning (IICL) is one of the University of Wales Trinity Saint David’s four Institutes with campuses in Birmingham and London.

The IICL has multiple intakes per annum, delivers continuous learning, teaching and recruitment cycles and operates in an intensely competitive inner-city and multicultural HE environment. The Institute currently has approx. 4,000 non-residential students on Certificates of Higher Education, Honours degrees, Masters and Doctoral programmes, some of which are also taught at weekends.

The IICL Birmingham Campus is currently looking for a Hourly Paid Lecturer to commence teaching on weekdays. We welcome applicants with immediate availability to support the campus during the weekday.

- THE ROLE -
The Hourly Paid Lecturer in Health and Social Care will be expected to deliver teaching in a variety of different learning environments and use a variety of teaching styles and approaches, including all levels of undergraduate study and, where appropriate, postgraduate study. The post holder may be required to develop a range of teaching and assessment materials, covering specified modules and subject areas and may lead on modules and programmes in particular: Early Years, Public Health, and Digital Health.

The post holder will offer both academic and pastoral feedback and support to students to the highest professional standards and with regard to the ongoing enhancement of the student experience. The post holder will undertake scholarship, training or project work, either individually or within a team, to ensure ongoing professional development and to enhance the profile of the Institute and the University. The post holder will make a positive contribution to the day-to-day activities that may cover areas such as student recruitment, marketing activities, research seminars and workshops, staff training and professional development.

Main duties will include:
• Deliver teaching, learning and assessments, as well as provide support to students at undergraduate and/or postgraduate level of study, either individually or as a member of a teaching team.
• Deliver teaching and learning strategies in a variety of contexts, such as, online or blended learning teaching and learning, seminar and small group tutorials to large-group lectures, workshops and/or placements, using appropriate and engaging teaching and learning styles, within an established programme of study.
• Be involved in the design and development of high-quality teaching and learning material, sharing information/material on the University’s Virtual Learning Environment, develop strategies for formative and summative assessments, and develop assessment criteria, following the relevant quality assurance requirements.
• Supervise the work of students in a timely, professional and supportive manner, providing necessary advice on study skills, research methods, assessment and dissertation work.
• Offer appropriate advice, feedback, support, and encouragement to students, in both an academic and personal tutor role, to ensure a high-quality student experience.
• Undertake relevant scholarly activity, either as part of a collaborative project or individually, as a means of updating knowledge in an appropriate specialism and underpinning effective learning and teaching, or for seeking publication, knowledge transfer, public dissemination, or for funding and grant opportunities.
• Undertake relevant administrative tasks to ensure the effective operation and management of the curriculum and, at the request of a line manager, undertake a small cross-programme or School administrative role such as student admissions, involvement in marketing and open day initiatives.
• Engage in continuing professional development and enhancement through, for example, gaining membership of the Higher Education Academy, through relevant University staff development or through membership of a relevant professional body.
• Be an active and enthusiastic member of the Institute, working collaboratively with colleagues, participating in school boards and staff-student committees, attending, where appropriate, Faculty working groups and committees, and making a positive contribution to the Institute’s overall culture and environment.

- REQUIREMENTS -
You should have:
• Master’s degree in a relevant discipline (e.g. Early Years, Public Health, Digital Health,Psychology and/or any other relevant disciplines)
• Experience in teaching, delivery, assessment and student support at undergraduate and postgraduate level in Higher Education (HE)
• Experience in teaching and supporting students from diverse backgrounds
• Experience in the design and development of module content, learning material, and assessments
• Demonstrable organisational and personal management skills
• Demonstrable interpersonal and communication skills with evidence of a commitment to team working and teaching
• IT proficiency and experience of using e-resources
• Evidence of ability to balance competing pressures of teaching, scholarship, research, administrative demands and deadlines

- FURTHER INFORMATION -
• Please note that immigration sponsorship under the UK Government’s Skilled Worker visa route is not available for this role

- HOW TO APPLY -
Please click the ‘Apply Now’ button to start your application. Each page of your application will be saved when you click ‘Next’ or ‘Previous’.

Please note, this application process does not include the option to submit a CV. Therefore, your application will be assessed based on your answers to the application questions only and, in particular, your Supporting Statement.

Closing date: 24th January 2025, at 11:59pm.

- ABOUT US -
The University of Wales Trinity Saint David (UWTSD) traces its heritage back to the first university in Wales, receiving its Royal Charter in 1828. UWTSD now teaches over 16,000 students across its six campuses in the UK; four in Wales and two in England. It has long-standing international educational partnerships in Europe, China, Malaysia, the USA and elsewhere.

Our aim is to transform education, and by doing so transform the lives of the individuals and the communities we serve. We are already recognised for providing an outstanding student experience:
• 1st in Wales and joint 3rd in the UK for Student Satisfaction (Times Higher Education, July 2024)
• 1st in Wales for 7 subjects and Top 10 in the UK for 3 subjects (Guardian University League Table 2024)

Our success is due to the commitment, skill, knowledge, and ability of our people working together. We are now building on this strong culture and provision to become a leading provider of accessible higher education.

We are looking for a Lecturer in Computing to join our London campus on a Full-time, Permanent basis, working 37 hours per week.

-THE ROLE-
The post holder will be required to devise a range of teaching and assessment materials, covering several modules and subject areas within Computing specifically Cybersecurity, Enterprise Network Security and Digital Forensics. They may be required to lead on modules.

The post holder will deliver teaching in a variety of different learning environments and use a variety of teaching styles and approaches, including all levels of undergraduate study and, where appropriate, postgraduate study. The post holder will offer both academic and pastoral feedback and support to students to the highest professional standards and with regard to the ongoing enhancement of the student experience. The post holder will undertake scholarship, research, training or project work, either individually or within a team, to ensure ongoing professional development and to enhance the profile of the Academic Discipline, Institute and University. The post holder will make a positive contribution to the day-to-day activities of the Academic Discipline that may cover areas such as dissertation supervision, student recruitment, marketing activities, research seminars and workshops, staff training and professional development.

The post holder will develop administrative activities and make a positive contribution to the day-to-day activities of the Campus and support Programme Managers, Academic Directors and Campus Dean on academic and professional management of the Campus.

-MAIN DUTIES-
• Offer teaching and student support at undergraduate and postgraduate level of study, either individually or as a member of a teaching team
• Offer teaching in a variety of learning settings, from seminar and small group tutorials, to large lectures, workshops or placements, using appropriate and engaging teaching styles, within an established programme of study
• Design and develop teaching materials, assessment methods and criteria, for individual modules or modules within a specific subject area, with a clear awareness and understanding of relevant quality assurance requirements
• Supervise the work of students in a timely, professional and supportive manner, providing necessary advice on study skills, research methods, assessment and dissertation work
• Offer appropriate advice, feedback, support, and encouragement to students, in both an academic and personal tutor role, to ensure a high-quality student experience
• Undertake relevant scholarly and research activity, either as part of a collaborative project or individually, as a means of updating knowledge in an appropriate specialism and underpinning effective learning and teaching, or for seeking publication, knowledge transfer, public dissemination, or for funding and grant opportunities
• Engage in continuing professional development and enhancement through, for example: gaining membership of the Higher Education Academy; relevant University staff development; or membership of a relevant professional body
• Undertake appropriate administrative tasks, including leading on programmes and modules to ensure the effective operation and management of the curriculum and, at the request of a line manager, undertake cross-programme or Academic Discipline administrative role such as student admissions, or involvement in marketing and open day initiatives

- REQUIREMENTS -
You should have:
• A postgraduate qualification in a relevant discipline
• Experience in teaching, delivery, assessment and student support at undergraduate and postgraduate level in relevant subject area
• Experience in the design and development of module content
• Experience of leading modules/programmes
• Evidence of good organisational and personal management skills
• Evidence of excellent interpersonal and communication skills with the ability to work collaboratively
• IT proficiency and experience of using e-resources, including a willingness to teach by video-link, VLE, e-mail or website delivery
• Evidence of the ability to balance competing pressures of teaching, scholarship, research, administrative demands and deadlines

Please view the Job Description for further details, where you will also find a list of the essential and desirable ‘Person Specification’ criteria.

-BENEFITS -
Our employees get access to a great pay and benefits package in recognition of their valued contribution including:
• Generous annual leave entitlement of 35 days’ annual leave per year, plus 8 bank holidays and 4 University closure days
• Pension scheme membership from USS to provide benefits for you and your family
• Family-friendly policies that provide for flexible working, including additional paid maternity and paternity leave
• Career and development opportunities, including support to gain further qualifications
• Support for mental health and wellbeing, including occupational health and counselling support services
• Travel schemes, including the cycle to work scheme and season ticket loan scheme
• Salary sacrifice vehicle leasing scheme for electric or hybrid cars

- HOW TO APPLY -
Please click the ‘Apply Now’ button to start your application. Each page of your application will be saved when you click ‘Next’ or ‘Previous’.

Please note, this application process does not include the option to submit a CV. Therefore, your application will be assessed based on your answers to the application questions only and, in particular, your Supporting Statement.

Closing date: Wednesday 22nd January 2025, at 11:59 pm

- ABOUT US -
The University of Wales Trinity Saint David (UWTSD) traces its heritage back to the first university in Wales, receiving its Royal Charter in 1828. UWTSD now teaches over 16,000 students across its six campuses in the UK; four in Wales and two in England. It has long-standing international educational partnerships in Europe, China, Malaysia, the USA and elsewhere.

Our aim is to transform education, and by doing so transform the lives of the individuals and the communities we serve. We are already recognised for providing an outstanding student experience:
• 1st in Wales and joint 3rd in the UK for Student Satisfaction (Times Higher Education, July 2024)
• 1st in Wales for 7 subjects and Top 10 in the UK for 3 subjects (Guardian University League Table 2024)

Our success is due to the commitment, skill, knowledge, and ability of our people working together. We are now building on this strong culture and provision to become a leading provider of accessible higher education.

We are looking for a Lecturer in Business Management to join our Birmingham campus on a Full-time, Permanent basis, working 37 hours per week.

-THE ROLE-
The Lecturer in Business Management will be required to devise a range of teaching and assessment materials, covering several modules and subject areas within the broad areas of Business Management. They will be required to lead and/or teach modules such as Data Handling and Business Intelligence and (Quantitative) Research Methods. The ability and willingness to lead on business management undergraduate programmes will be an advantage.

The post holder will deliver teaching in a variety of different learning environments and use a variety of teaching styles and approaches, including all levels of undergraduate study and, where appropriate, postgraduate study. The post holder will offer both academic and pastoral feedback and support to students to the highest professional standards and with regard to the ongoing enhancement of the student experience.

The post holder will undertake scholarship, research, training or project work, either individually or within a team, to ensure ongoing professional development and to enhance the profile of the Academic Discipline, Institute and University. The post holder will make a positive contribution to the day-to-day activities of the Academic Discipline that may cover areas such as dissertation supervision, student recruitment, marketing activities, research seminars and workshops, staff training and professional development.

-MAIN DUTIES-
• Offer teaching and student support at undergraduate and postgraduate level of study, either individually or as a member of a teaching team
• Offer teaching in a variety of learning settings, from seminar and small group tutorials, to large lectures, workshops or placements, using appropriate and engaging teaching styles, within an established programme of study
• Design and develop teaching materials, assessment methods and criteria, for individual modules or modules within a specific subject area, with a clear awareness and understanding of relevant quality assurance requirements
• Supervise the work of students in a timely, professional and supportive manner, providing necessary advice on study skills, research methods, assessment and dissertation work
• Offer appropriate advice, feedback, support, and encouragement to students, in both an academic and personal tutor role, to ensure a high-quality student experience
• Undertake relevant scholarly and research activity, either as part of a collaborative project or individually, as a means of updating knowledge in an appropriate specialism and underpinning effective learning and teaching, or for seeking publication, knowledge transfer, public dissemination, or for funding and grant opportunities
• Engage in continuing professional development and enhancement through, for example: gaining membership of the Higher Education Academy; relevant University staff development; or membership of a relevant professional body
• Undertake appropriate administrative tasks, including leading on programmes and modules to ensure the effective operation and management of the curriculum and, at the request of a line manager, undertake cross-programme or Academic Discipline administrative role such as student admissions, or involvement in marketing and open day initiatives

- REQUIREMENTS -
You should have:
• A postgraduate qualification in a relevant discipline
• Experience in teaching, delivery, assessment and student support at undergraduate and postgraduate level in relevant subject area, with evidence of good student feedback
• Experience in the design and development of module content
• Experience of leading modules/programmes
• Evidence of good organisational and personal management skills
• Evidence of excellent interpersonal and communication skills with the ability to work collaboratively
• IT proficiency and experience of using e-resources
• Evidence of the ability to balance competing pressures of teaching, scholarship, research, administrative demands and deadlines

Please view the Job Description for further details, where you will also find a list of the essential and desirable ‘Person Specification’ criteria.

-BENEFITS -
Our employees get access to a great pay and benefits package in recognition of their valued contribution including:
• Generous annual leave entitlement of 35 days’ annual leave per year, plus 8 bank holidays and 4 University closure days
• Pension scheme membership from USS to provide benefits for you and your family
• Family-friendly policies that provide for flexible working, including additional paid maternity and paternity leave
• Career and development opportunities, including support to gain further qualifications
• Support for mental health and wellbeing, including occupational health and counselling support services
• Travel schemes, including the cycle to work scheme and season ticket loan scheme
• Salary sacrifice vehicle leasing scheme for electric or hybrid cars

- HOW TO APPLY -
Please click the ‘Apply Now’ button to start your application. Each page of your application will be saved when you click ‘Next’ or ‘Previous’.

Please note, this application process does not include the option to submit a CV. Therefore, your application will be assessed based on your answers to the application questions only and, in particular, your Supporting Statement.

Closing date: Monday 27th January 2025, at 11:59 pm

Principal Administrative Officer (Birmingham International Admissions)

Birmingham campus base, but should be able and prepared to work at home, and at other locations as necessary

£33,966 - £38,205 per annum

- ABOUT US -

The University of Wales Trinity Saint David (UWTSD) is proud of our dedicated and talented employees, and we work together as a team to make a difference to the lives of our students and the communities we serve. We are 14th in the UK for Social Inclusion and 28th in the UK for Teaching Quality (Times and Sunday Times Good University Guide, 2023), and 21st in the UK for Student Satisfaction (Complete University Guide, 2023). Our success depends heavily on the commitment and skills of our people.

We are looking for a Principal Administrative Officer to join us on a Full time, Permanent basis, working 37 hours per week.

- THE ROLE -
The Post-holder will be responsible for overseeing all stages of the international admissions process for the Birmingham, from initial contact with applicants through to enrolment, to ensure these run efficiently and effectively and in compliance with UKVI regulations.

Please view the Job Description for further details, where you will also find a list of the essential and desirable ‘Person Specification’ criteria.

- REQUIREMENTS -
To be considered for this role, you will need:
- Good level of general education
- Previous experience of leading admissions processes within education
- Proven experience in working with student recruitment agencies
- Current knowledge of the processes and regulations of SLC/SFE
- Proven communication and interpersonal skills to build and sustain excellent working relationships
- Evidence of the ability to manage others and bring teams together with a shared vision
- Experience in monitoring, evaluating, and continually improving systems
- Evidence of paying attention to detail
- Ability to meet tight deadlines
- Proven IT skills with experience of admissions databases
- Recognises the need for and demonstrates appropriate confidentiality
- Able and prepared to work flexibly, including travel between campuses and locations when required.
- Current knowledge of UKVI working regulations
- Experience of issuing CAS (Confirmation of Acceptance for Studies)

It would also be beneficial if you have:
- A degree level qualification or equivalent
- Recent experience of working with International applicants/students


- BENEFITS –
- Annual leave entitlement is 28 days’ annual leave per year, plus 8 bank holidays and 4 University closure days.

Our employees get access to a comprehensive pay and benefits package in recognition of their valued contribution including:
- Competitive pay and pay progression
- Generous annual leave allowance including Christmas/New Year closure
- Pension scheme membership from USS to provide benefits for you and your family
- Access to a benefits and wellbeing platform, with a choice of benefits to suit your needs, including electric vehicle salary sacrifice scheme and financial wellbeing services
- Support for health and wellbeing, including access to on-campus sports facilities at discounted rates, occupational health, and counselling support services
- Career and development opportunities, including support to gain further qualifications
- Family-friendly policies that provide for flexible working, including enhanced paid maternity and paternity leave
- Travel schemes, including the cycle to work scheme.

- HOW TO APPLY -
If you feel you could thrive and make an impact in this role, please apply via the button shown.
Please note, this application process does not include the option to submit a CV. Therefore, your application will be assessed based on your answers to the application questions only and, in particular, your Supporting Statement.
Note your correspondence language will be determined by the language you apply in. To apply in Welsh, please click ‘Cymraeg’ at the top right of the screen.

Closing date: 20th January 2025, 11:59 pm

IT Service Desk Engineer
London campus (hybrid working with travel to other locations as necessary)
£25,138 to £28,759 per annum plus London Weighting Allowance of £4,000 per annum

- ABOUT US -

The University of Wales Trinity Saint David (UWTSD) is proud of our dedicated and talented employees, and we work together as a team to make a difference to the lives of our students and the communities we serve. We are 14th in the UK for Social Inclusion and 28th in the UK for Teaching Quality (Times and Sunday Times Good University Guide, 2023), and 21st in the UK for Student Satisfaction (Complete University Guide, 2023). Our success depends heavily on the commitment and skills of our people.

We are now looking for an IT Service Desk Engineer to join our London campus on a full-time, permanent basis, working 37 hours per week.

- THE ROLE –
The role of Service Desk Engineer is to provide 1st and 2nd line IT support for end users to receive support and maintenance within the University’s desktop computing environment such as in-house computer systems, desktops, laptops, peripherals, AV equipment and translation equipment. This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment whilst ensuring optimal workstation performance.

- ABOUT YOU -

To be considered in this role, you will need:
• Good level of general education
• Previous experience in providing high quality technical support
• Previous experience of using IT Service Desk software to log issues/requests
• Previous experience of common software tools, components and peripheral accessories
• Good working knowledge of Network and PC hardware
• Good working knowledge of AV equipment and associated software tools
• Able to work as part of a team and in partnership with others
• Recognises the need for and demonstrates appropriate confidentiality
• Able and prepared to work flexibly, including travel between campuses and locations when required

It would also be beneficial if you held:

- BTEC or equivalent in a computer-related discipline
- Previous experience of working in Higher Education
- Previous experience of ITIL

- BENEFITS –

- Annual leave entitlement is 28 days’ annual leave per year, plus 8 bank holidays and 4 University closure days

Our employees get access to a comprehensive pay and benefits package in recognition of their valued contribution including:
- Competitive pay and pay progression
- Generous annual leave allowance including Christmas/New Year closure
- Pension scheme membership from USS to provide benefits for you and your family
- Access to a benefits and wellbeing platform, with a choice of benefits to suit your needs, including electric vehicle salary sacrifice scheme and financial wellbeing services
- Support for health and wellbeing, including access to on-campus sports facilities at discounted rates, occupational health, and counselling support services
- Career and development opportunities, including support to gain further qualifications
- Family-friendly policies that provide for flexible working, including enhanced paid maternity and paternity leave
- Travel schemes, including the cycle to work scheme.

So, if you feel you could thrive and make an impact in this role, please apply via the button shown.

Please note, this application process does not include the option to submit a CV. Therefore, your application will be assessed based on your answers to the application questions only and, in particular, your Supporting Statement.
Note your correspondence language will be determined by the language you apply in. To apply in Welsh, please click ‘Cymraeg’ at the top right of the screen.

Closing date: 27th January 2025, 11:59pm

Swyddog Allgymorth Recriwtio Myfyrwyr
Campws Caerfyrddin neu Abertawe (gweithio hybrid gan deithio i leoliadau eraill yn ôl yr angen)
£29,605 i £32,982 y flwyddyn

- AMDANOM NI -

Mae Prifysgol Cymru Y Drindod Dewi Sant (PCYDDS) yn olrhain ei threftadaeth yn ôl i’r brifysgol gyntaf yng Nghymru, gan dderbyn ei Siarter Frenhinol yn 1828 ac mae’n fraint cael Ei Fawrhydi’r Brenin Charles III yn Noddwr Brenhinol.
Bellach mae PCYDDS yn addysgu dros 16,000 o fyfyrwyr ar draws ei chwe champws yn y DU; pedwar yng Nghymru a dau yn Lloegr. Mae ganddi bartneriaethau addysgol rhyngwladol hirdymor yn Ewrop, Tsieina, Malaysia, UDA a mannau eraill.
Ein nod yw trawsnewid addysg, ac felly trawsnewid bywydau’r unigolion a’r cymunedau rydym yn eu gwasanaethu. Rydym eisoes wedi’n cydnabod am ddarparu profiad myfyrwyr rhagorol:
• 1af yng Nghymru a chydradd 3ydd yn y DU am Foddhad Myfyrwyr (Times Higher Education, Gorffennaf 2024)
• 1af yng Nghymru am 7 pwnc ac yn y 10 Uchaf yn y DU am 3 phwnc (Guardian University League Table 2024)
Daw ein llwyddiant yn sgil ymrwymiad, sgiliau, gwybodaeth, a gallu ein pobl yn gweithio gyda’i gilydd. Rydym nawr yn adeiladu ar y diwylliant a darpariaeth gadarn hon i ddod yn ddarparwr blaenllaw ar gyfer addysg uwch hygyrch.

Rydym yn chwilio nawr am Swyddog Allgymorth Recriwtio Myfyrwyr i ymuno â champws Caerfyrddin neu Abertawe yn llawn amser a pharhaol gan weithio 37 awr yr wythnos.

- Y RÔL –

Mae’r Swyddog Allgymorth Recriwtio Myfyrwyr yn gyfrifol am ddarparu gweithgareddau recriwtio ac allgymorth y Brifysgol, i alluogi cyflawni’r targedau recriwtio myfyrwyr. Mae’r rôl hefyd yn cefnogi darparu’r Cynllun Ehangu Mynediad a gofynion y bartneriaeth Ymgyrraedd yn Ehangach.
Bydd disgwyl i’r Swyddog Allgymorth Recriwtio Myfyrwyr feithrin a chynnal cysylltiadau gydag ysgolion a cholegau er mwyn cynyddu recriwtio i’r eithaf. Bydd yn datblygu cysylltiadau proffesiynol cadarnhaol gyda chydweithwyr yn yr Athrofeydd academaidd a gwasanaethau proffesiynol i sicrhau dull rhagweithiol a chreadigol o fynd i’r afael â holl weithgareddau recriwtio ac allgymorth y Brifysgol.
Bydd y swydd hon yn golygu tipyn o deithio annibynnol i fynychu digwyddiadau a gweithgareddau eraill a all fod yn ofynnol fel rhan o weithgareddau recriwtio myfyrwyr, allgymorth ac ehangu mynediad y Brifysgol.
Lleolir y Swyddog Allgymorth Recriwtio Myfyrwyr yn bennaf naill ai yng Nghaerfyrddin neu Abertawe. Fodd bynnag, bydd gofyn hefyd i’r deiliad swydd sicrhau presenoldeb ar gampws ar draws holl gampysau’r Drindod Dewi Sant a bydd yn darparu cyngor ac arweiniad i staff marchnata ac academyddion ar draws pob un o’r lleoliadau.

- AMDANOCH CHI -

I gael eich ystyried yn Swyddog Allgymorth Recriwtio Myfyrwyr, bydd angen y canlynol arnoch:
- Cymhwyster lefel gradd neu gyfwerth
- Profiad blaenorol o weithio mewn amgylchedd recriwtio myfyrwyr neu debyg
- Gallu i roi cyflwyniadau rhagorol i amrywiaeth o gynulleidfaoedd
- Gallu i reoli amgylchedd ystafell ddosbarth
- Gwybodaeth ymarferol dda o ofynion derbyn myfyrwyr i gyrsiau’r Brifysgol, gweithdrefnau ymgeisio a gwasanaethau cymorth
- Meddu ar sgiliau rhyngbersonol a chyfathrebu da gyda’r gallu i gyfathrebu’n effeithiol ar bob lefel
- Gallu i arddangos sgiliau trefnu effeithiol
- Gallu i roi sylw i fanylion
- Sgiliau TG ardderchog
- Gallu gweithio’n rhan o dîm, mewn partneriaeth ag eraill, a heb oruchwyliaeth
- Cydnabod yr angen am gyfrinachedd priodol a dangos hynny
- Yn gallu ac yn barod i weithio’n hyblyg, gan gynnwys teithio rhwng campysau a lleoliadau eraill pan fo angen.
- Dangos ymrwymiad clir i ethos dwyieithog y Brifysgol

Byddai hefyd yn ddymunol pe bai gennych y canlynol:-

- Cymhwyster proffesiynol ym maes marchnata neu faes cysylltiedig arall
- Gallu i gyfathrebu ar lefel uchel drwy gyfrwng y Gymraeg – ar lafar ac yn ysgrifenedig
- Profiad blaenorol o weithio ym maes Addysg Uwch

- BUDDION –

28 diwrnod o wyliau blynyddol y flwyddyn, ynghyd ag 8 gwyl banc a 4 diwrnod pan fydd y Brifysgol ynghau

Mae ein gweithwyr yn cael mynediad i becyn cyflog a buddion cynhwysfawr mewn cydnabyddiaeth o’u cyfraniad gwerthfawr gan gynnwys:
- Cyflog cystadleuol a datblygiad cyflog
- Lwfans gwyliau blynyddol hael gan gynnwys diwrnodau cau dros y Nadolig/Flwyddyn Newydd
- Aelodaeth o gynllun pensiwn gan yr USS i ddarparu buddion ar eich cyfer chi a’ch teulu
- Mynediad at blatfform buddion a llesiant, gyda dewis o fuddion sy’n addas i’ch anghenion chi, gan gynnwys cynllun aberthu cyflog ar gyfer cerbyd trydan a gwasanaethau llesiant ariannol
- Cymorth iechyd a llesiant, gan gynnwys defnyddio cyfleusterau chwaraeon ar y campws am bris gostyngol, gwasanaethau iechyd galwedigaethol a chymorth chwnsela
- Cyfleoedd gyrfa a datblygu, gan gynnwys cymorth i ennill rhagor o gymwysterau
- Polisïau sy’n gefnogol i deuluoedd, sy’n darparu gweithio hyblyg, gan gynnwys absenoldeb mamolaeth a thadolaeth ychwanegol â thâl
- Cynlluniau teithio gan gynnwys y cynllun beicio i’r gwaith.

Mae’n bosibl bod sefydliadau eraill yn galw’r rôl hon yn Gydlynydd Recriwtio Myfyrwyr.
Felly, os teimlwch y gallech ffynnu a chael effaith fel ein Swyddog Allgymorth Recriwtio Myfyrwyr, gwnewch gais drwy’r botwm a ddangosir.

Sylwer nad yw’r broses ymgeisio hon yn cynnwys yr opsiwn i gyflwyno CV. O’r herwydd, caiff eich cais ei asesu ar sail eich atebion i gwestiynau’r cais yn unig ac, yn arbennig ar sail eich Datganiad Ategol.
Sylwer y bydd eich iaith ohebu yn cael ei phennu yn ôl yr iaith y gwnewch gais ynddi. I wneud cais yn y Gymraeg, cliciwch ‘Cymraeg’ yng nghornel dde uchaf y sgrin.

Dyddiad cau: 24 Ionawr 2025, 11:59pm

Student Recruitment Outreach Officer
Carmarthen or Swansea campus (hybrid working with travel to other locations as necessary)
£29,605 - £32,982 per annum

- ABOUT US -

The University of Wales Trinity Saint David (UWTSD) traces its heritage back to the first university in Wales, receiving its Royal Charter in 1828 and is honoured to have His Majesty King Charles III as Royal Patron.
UWTSD now teaches over 16,000 students across its six campuses in the UK; four in Wales and two in England. It has long-standing international educational partnerships in Europe, China, Malaysia, the USA and elsewhere.
Our aim is to transform education, and by doing so transform the lives of the individuals and the communities we serve. We are already recognised for providing an outstanding student experience:
• 1st in Wales and joint 3rd in the UK for Student Satisfaction (Times Higher Education, July 2024)
• 1st in Wales for 7 subjects and Top 10 in the UK for 3 subjects (Guardian University League Table 2024)
Our success is due to the commitment, skill, knowledge, and ability of our people working together. We are now building on this strong culture and provision to become a leading provider of accessible higher education.

We are now looking for a Student Recruitment Outreach Officer to join our Carmarthen or Swansea campus on a Full time, permanent basis, working 37 hours per week.

- THE ROLE –

The Student Recruitment Outreach Officer is responsible for delivering of the University’s recruitment and outreach activities, to enable the achievement of student recruitment targets. The role also supports the delivery of the Widening Access Plan and the requirements of the Reaching Wider partnership.
The Student Recruitment Outreach Officer will be expected to build and maintain relationships with schools and colleges in order to maximise recruitment. They will develop positive professional relationships with colleagues in the academic Institutes and professional services to ensure a proactive and creative approach to all the University’s recruitment and outreach activities.
This post will involve significant independent travel to attend events and other activities that may be required as a part of the student recruitment, outreach and widening access activities of the University.
The Student Recruitment Outreach Officer’s primary location will be in either Carmarthen or Swansea. However, the post holder will also be required to ensure an on-campus presence across all UWTSD campuses and will provide advice and guidance to marketing staff and academics across all locations.

- ABOUT YOU -

To be considered as a Student Recruitment Outreach Officer, you will need:
- A degree level qualification or equivalent
- Previous experience of working in a student recruitment environment or similar
- Ability to give excellent presentations to a variety of audiences
- Ability to command a classroom environment
- Good working knowledge of University course entry requirements, application procedures and support services
- Possess good interpersonal and communication skills with the ability to communicate effectively at all levels
- Ability to demonstrate effective organisational skills
- Ability to apply attention to detail
- Excellent IT skills
- Able to work as part of a team, in partnership with others, and unsupervised
- Recognises the need for and demonstrates appropriate confidentiality
- Able and prepared to work flexibly, including travel between campuses and other locations when required.
- Demonstrates a clear commitment to the University’s bilingual ethos

It would be desirable if you also have the following:-
- Professional qualification in marketing or another related field
- Ability to communicate at a high level through the medium of Welsh – oral and written
- Previous experience of working in Higher Education

- BENEFITS –

Annual leave entitlement is 28 days’ annual leave per year, plus 8 bank holidays and 4 University closure days

Our employees get access to a comprehensive pay and benefits package in recognition of their valued contribution including:
- Competitive pay and pay progression
- Generous annual leave allowance including Christmas/New Year closure
- Pension scheme membership from USS to provide benefits for you and your family
- Access to a benefits and wellbeing platform, with a choice of benefits to suit your needs, including electric vehicle salary sacrifice scheme and financial wellbeing services
- Support for health and wellbeing, including access to on-campus sports facilities at discounted rates, occupational health, and counselling support services
- Career and development opportunities, including support to gain further qualifications
- Family-friendly policies that provide for flexible working, including enhanced paid maternity and paternity leave
- Travel schemes, including the cycle to work scheme.

Other organisations may call this role Student Recruitment Coordinator.

So, if you feel you could thrive and make an impact as our Student Recruitment Outreach Officer, please apply via the button shown.

Please note, this application process does not include the option to submit a CV. Therefore, your application will be assessed based on your answers to the application questions only and, in particular, your Supporting Statement.
Note your correspondence language will be determined by the language you apply in. To apply in Welsh, please click ‘Cymraeg’ at the top right of the screen.

Closing date: 24 January 2025, 11:59pm

- ABOUT US -
The University of Wales Trinity Saint David (UWTSD) traces its heritage back to the first university in Wales, receiving its Royal Charter in 1828. UWTSD now teaches over 16,000 students across its six campuses in the UK; four in Wales and two in England. It has long-standing international educational partnerships in Europe, China, Malaysia, the USA and elsewhere.

Our aim is to transform education, and by doing so transform the lives of the individuals and the communities we serve. We are already recognised for providing an outstanding student experience:
• 1st in Wales and joint 3rd in the UK for Student Satisfaction (Times Higher Education, July 2024)
Our success is due to the commitment, skill, knowledge, and ability of our people working together. We are now building on this strong culture and provision to become a leading provider of accessible higher education.

The Institute of Inner City Learning (IICL) is one of the UWTSD’s four Institutes with campuses in Birmingham and London. The IICL has multiple intakes per annum, delivers continuous learning, teaching and recruitment cycles and operates in an intensely competitive inner-city and multicultural HE environment. The Institute currently has approx. 4,000 non-residential students on Certificates of Higher Education, Honours degrees, Masters and Doctoral programmes, some of which are also taught at weekends.

We are now looking for an Operations Administrator to join our London campus on a full-time, permanent contract, working 37 hours per week

- THE ROLE -
The post is concerned with the delivery of a front-facing support service and behind the scenes administrative support, playing an integral role in delivering an excellent customer and administrative service. The post holder will be expected to work effectively and pro-actively without constant supervision. An essential part of the role will be to support the Campus in its front of house and administrative needs. In order to deliver an effective customer-focused service, flexibility in terms of work, and team support will be vital. The post holder will need to be focused on delivering high quality standards in service and will be expected to have sound knowledge of processes and procedures relating to the Campus’ administration as well as a good working knowledge of the broader aims and objectives of the UWTSD.

The post holder will be responsible for recording, monitoring, and following up of incoming requirements received in person, by phone or electronically and either deal with them or forward them on to the relevant persons. The post holder will be expected to respond to routine enquiries and requests for information independently. The post holder will further be responsible for a variety of administrative tasks appropriate to the grade including scheduling, completing basic financial functions, maintaining key external relationships with University suppliers, and coordinating orders, among others.

Main duties will include:
Precise requirements will vary according to the needs of individual units and senior managers, but could typically include:
• Maintaining effective and professional communication channels
• Providing and maintaining an effective reception and/or helpdesk service for all clients
• Being responsible for maintaining operational documentation accurately
• Undertaking Event, Conference and Room Booking administration and support, including the issuing of function sheets
• Meeting and greeting contractors and internal and external customers for day to day business and functions
• Processing incoming and outgoing mail / deliveries
• Providing administrative support, car parking availability and general site information
• Being responsible for sending mail shots and other marketing materials as required
• Providing support as required for the finance function such as purchase orders, processing / matching supplier invoices, raising internal / external invoices, quotations for approval by nominated individuals and analysing figures
• Undertaking activities relating to operating the Building Management System as well as Quantarc or equivalent
• Adopting and sustaining a professional image, positively promoting the University at all times
• Understanding and appreciating multicultural aspects of all stakeholders in all communications and interactions
• Ensuring appropriate referral to senior team members of issues and incidents

- REQUIREMENTS -
You should have:
• A good level of general education
• Previous experience in providing high quality administrative support
• Evidence of providing high quality customer service
• Ability to demonstrate effective organisational skills
• Good interpersonal and communication skills with the ability to communicate effectively at all levels
• Ability to apply attention to detail
• Knowledge of Microsoft Office packages inc. experience of using these programs in a working environment
• Experience of dealing with difficult and high pressure situations
• Demonstrates self-motivation and the ability to work unsupervised
• Demonstrates respect for a diverse range of people and recognises the importance of building sound working relationships
• Recognises the need for and demonstrate appropriate confidentiality
• Prepared to work flexibly, including traveling between sites/locations when required
• Adopts a positive approach to personal learning

- BENEFITS -
Our employees get access to a great pay and benefits package in recognition of their valued contribution including:
• Generous annual leave entitlement of 28 days annual leave per year, plus 8 bank holidays and 4 University closure days
• Good pay and conditions; as an accredited living wage employer, we offer competitive pay
• Pension scheme membership from USS to provide benefits for you and your family
• Family-friendly policies that provide for flexible working, including additional paid maternity and paternity leave
• Career and development opportunities, including support to gain further qualifications
• Support for mental health and wellbeing, including occupational health and counselling support services
• Travel schemes, including the cycle to work scheme and season ticket loan scheme
• Salary sacrifice vehicle leasing scheme for electric or hybrid cars

- HOW TO APPLY -
Please click the ‘Apply Now’ button to start your application. Each page of your application will be saved when you click ‘Next’ or ‘Previous’.

Please note, this application process does not include the option to submit a CV. Therefore, your application will be assessed based on your answers to the application questions only and, in particular, your Supporting Statement.

Closing date: 19th January 2025, at 11:59pm.

ABOUT US -
The University of Wales Trinity Saint David (UWTSD) traces its heritage back to the first university in Wales, receiving its Royal Charter in 1828. UWTSD now teaches over 16,000 students across its six campuses in the UK; four in Wales and two in England. It has long-standing international educational partnerships in Europe, China, Malaysia, the USA and elsewhere.

Our aim is to transform education, and by doing so transform the lives of the individuals and the communities we serve. We are already recognised for providing an outstanding student experience:
• 1st in Wales and joint 3rd in the UK for Student Satisfaction (Times Higher Education, July 2024)
Our success is due to the commitment, skill, knowledge, and ability of our people working together. We are now building on this strong culture and provision to become a leading provider of accessible higher education.

The Institute of Inner City Learning (IICL) is one of the UWTSD’s four Institutes with campuses in Birmingham and London. The IICL has multiple intakes per annum, delivers continuous learning, teaching and recruitment cycles and operates in an intensely competitive inner-city and multicultural HE environment. The Institute currently has approx. 4,000 non-residential students on Certificates of Higher Education, Honours degrees, Masters and Doctoral programmes, some of which are also taught at weekends.

We are now looking for an Operations Administrator to join our Birmingham campus on a part-time, permanent contract, working 14.8 hours per week across the weekend.

- THE ROLE -
The post is concerned with the delivery of a front-facing support service and behind the scenes administrative support, playing an integral role in delivering an excellent customer and administrative service. The post holder will be expected to work effectively and pro-actively without constant supervision. An essential part of the role will be to support the Campus in its front of house and administrative needs. In order to deliver an effective customer-focused service, flexibility in terms of work, and team support will be vital. The post holder will need to be focused on delivering high quality standards in service and will be expected to have sound knowledge of processes and procedures relating to the Campus’ administration as well as a good working knowledge of the broader aims and objectives of the UWTSD.

The post holder will be responsible for recording, monitoring, and following up of incoming requirements received in person, by phone or electronically and either deal with them or forward them on to the relevant persons. The post holder will be expected to respond to routine enquiries and requests for information independently. The post holder will further be responsible for a variety of administrative tasks appropriate to the grade including scheduling, completing basic financial functions, maintaining key external relationships with University suppliers, and coordinating orders, among others.

Flexibility to support any areas of the Birmingham Campus which is currently located in Sparkhill and Quay Place or the wider to deliver an efficient customer focused service will be a crucial part of the role.

Please note the hours for this role will be completed across the weekend.

Main duties will include:
Precise requirements will vary according to the needs of individual units and senior managers, but could typically include:
• Maintaining effective and professional communication channels
• Providing and maintaining an effective reception and/or helpdesk service for all clients
• Being responsible for maintaining operational documentation accurately
• Undertaking Event, Conference and Room Booking administration and support, including the issuing of function sheets
• Meeting and greeting contractors and internal and external customers for day to day business and functions
• Processing incoming and outgoing mail / deliveries
• Providing administrative support, car parking availability and general site information
• Being responsible for sending mail shots and other marketing materials as required
• Providing support as required for the finance function such as purchase orders, processing / matching supplier invoices, raising internal / external invoices, quotations for approval by nominated individuals and analysing figures
• Undertaking activities relating to operating the Building Management System as well as Quantarc or equivalent
• Adopting and sustaining a professional image, positively promoting the University at all times
• Understanding and appreciating multicultural aspects of all stakeholders in all communications and interactions
• Ensuring appropriate referral to senior team members of issues and incidents

- REQUIREMENTS -
You should have:
• A good level of general education
• Previous experience in providing high quality administrative support
• Evidence of providing high quality customer service
• Ability to demonstrate effective organisational skills
• Good interpersonal and communication skills with the ability to communicate effectively at all levels
• Ability to apply attention to detail
• Knowledge of Microsoft Office packages inc. experience of using these programs in a working environment
• Experience of dealing with difficult and high pressure situations
• Demonstrates self-motivation and the ability to work unsupervised
• Demonstrates respect for a diverse range of people and recognises the importance of building sound working relationships
• Recognises the need for and demonstrate appropriate confidentiality
• Prepared to work flexibly, including traveling between sites/locations when required
• Adopts a positive approach to personal learning

- BENEFITS -
Our employees get access to a great pay and benefits package in recognition of their valued contribution including:
• Generous annual leave entitlement of 28 days annual leave per year, plus 8 bank holidays and 4 University closure days (Pro-rata)
• Good pay and conditions; as an accredited living wage employer, we offer competitive pay
• Pension scheme membership from USS to provide benefits for you and your family
• Family-friendly policies that provide for flexible working, including additional paid maternity and paternity leave
• Career and development opportunities, including support to gain further qualifications
• Support for mental health and wellbeing, including occupational health and counselling support services
• Travel schemes, including the cycle to work scheme and season ticket loan scheme
• Salary sacrifice vehicle leasing scheme for electric or hybrid cars

- HOW TO APPLY -
Please click the ‘Apply Now’ button to start your application. Each page of your application will be saved when you click ‘Next’ or ‘Previous’.

Please note, this application process does not include the option to submit a CV. Therefore, your application will be assessed based on your answers to the application questions only and, in particular, your Supporting Statement.

Closing date: 19th January 2025, at 11:59pm.

- ABOUT US -
The Institute of Inner City Learning (IICL) is one of the University of Wales Trinity Saint David’s four Institutes with campuses in Birmingham and London.

The IICL has multiple intakes per annum, delivers continuous learning, teaching and recruitment cycles and operates in an intensely competitive inner-city and multicultural HE environment. The Institute currently has approx. 4,000 non residential students on Certificates of Higher Education, Honours degrees, Masters and Doctoral programmes, some of which are also taught at weekends.

- THE ROLE –
The post is concerned with the delivery of a front-facing support service and behind the scenes administrative support, playing an integral role in delivering an excellent customer and administrative service. The post holder will be expected to work effectively and pro-actively without constant supervision. An essential part of the role will be to support the Campus in its front of house and administrative needs. In order to deliver an effective customer focused service, flexibility in terms of work, and team support will be vital. The post holder will need to be focused on delivering high quality standards in service and will be expected to have sound knowledge of processes and procedures relating to the Campus’ administration as well as a good working knowledge of the broader aims and objectives of the UWTSD.

The post holder will be responsible for recording, monitoring and following up of incoming requirements received in person, by phone or electronically and either deal with them or forward them on to the relevant persons. The post holder will be expected to respond to routine enquiries and requests for information independently. The post holder will further be responsible for a variety of administrative tasks appropriate to the grade including: scheduling, completing basic financial functions, maintaining key external relationships with University suppliers, and coordinating orders, among others.

Main duties will include:
• Maintaining effective and professional communication channels
• Providing and maintaining an effective reception and/or helpdesk service for all clients
• Providing and maintaining an effective switchboard operation at all times
• Being responsible for maintaining operational documentation accurately
• Undertaking Event, Conference and Room Booking administration and support, including the issuing of function sheets
• Arranging, servicing and supporting internal and external meetings including coordination of information and diaries
• Meeting and greeting contractors and internal and external customers for day-to-day business and functions
• Processing incoming and outgoing mail / deliveries
• Providing administrative support, car parking availability and general site information
• Being responsible for sending mail shots and other marketing materials as required
• Providing support as required for the finance function such as purchase orders, processing / matching supplier invoices, raising internal / external invoices, quotations for approval by nominated individuals and analysing figures
• Setting up forms for seeking feedback and administration of feedback from conference attendees, students, staff etc.
• Undertaking day to day administration including updating access cards, mail franking and general filing
• Undertaking departmental administration including the recording of absences, leave, time in lieu, training/personal development activities, timesheets, and rota administration
• Undertaking activities relating to operating the Building Management System as well as Quantarc or equivalent
• Taking measures to ensure cleanliness and safety are maintained at all times in your working area and communal university spaces
• Adopting and sustaining a professional image, positively promoting the University at all times
• Wearing the correct uniform at all times
• Understanding and appreciating multicultural aspects of all stakeholders in all communications and interactions
• Communicating effectively and professionally in both formal and informal situations with colleagues at all levels within the University, with students and where applicable their parents/guardians/close relations
• Responding promptly to routine enquiries and requests for information, ensuring that a positive campus and corporate image is created and maintained at all times
• Understanding and convey information in a clear and accurate manner
• Undertaking any other tasks which may be assigned from time to time from Senior Managers including administrative support to operations departments where needed
• Ensuring appropriate referral to senior team members of issues and incidents

Please view the Job Description for further details, where you will also find a list of the essential and desirable ‘Person Specification’ criteria.

- REQUIREMENTS -
You should have:
• Good level of general education
• Previous experience in providing high quality administrative support
• Evidence of providing high quality customer service
• Ability to demonstrate effective organisational skills
• Good interpersonal and communication skills with the ability to communicate effectively at all levels
• Ability to apply attention to detail
• IT literate possessing knowledge of Microsoft Office packages inc. experience of using these programs in a working environment
• Experience of dealing with difficult and high-pressure situations
• Demonstrates self-motivation and the ability to work unsupervised
• Demonstrates respect for a diverse range of people and recognises the importance of building sound working relationships
• Recognises the need for and demonstrate appropriate confidentiality
• Prepared to work flexibly, including traveling between sites/locations when required
• Adopts a positive approach to personal learning and development

- HOW TO APPLY -
Please click the ‘Apply Now’ button to start your application. Each page of your application will be saved when you click ‘Next’ or ‘Previous’.

Please note, this application process does not include the option to submit a CV. Therefore, your application will be assessed based on your answers to the application questions only and, in particular, your Supporting Statement.

Closing date: 19th January 2025, at 11:59 pm