Lecturer in Data Science
Swansea Campus (with hybrid working and travel to other locations as necessary)
£36,382 - £42,149 per annum

- ABOUT US -

The University of Wales Trinity Saint David (UWTSD) is an employment-focused university, dedicated to ensuring students from diverse backgrounds develop the academic knowledge and practical skills to thrive.

We offer innovative teaching, state-of-the-art equipment and superb support across a wide range of learning locations and courses.

We are now looking for a Lecturer in Data Science to join the Wales Institute of Science and Art on a full-time, permanent basis.

- THE ROLE -

As a Lecturer in Data Science, you will deliver courses to undergraduate and postgraduate students in areas such as data science, data analytics, big data, programming, machine learning, AI and formal statistics.

After devising a range of teaching and assessment materials covering the breadth and depth of data science, you will utilise a variety of teaching styles and approaches in diverse learning environments.

You will provide students with professional academic and pastoral feedback and support, ensuring the highest-quality student experience possible.

You will undertake scholarship, research, training or project work to contribute to our strategic priorities, ensuring ongoing professional development and enhancing the profile of the Academic Discipline, Institute and University.

Additionally, your role will involve:

- Dissertation supervision
- Student recruitment
- Marketing activities
- Research seminars and workshops

- ABOUT YOU -

To be considered as a Lecturer in Data Science, you will need:

- Experience in teaching, assessment and student support at undergraduate and postgraduate level in a relevant subject area
- Experience in the design and development of module content
- Knowledge and skills in the field of Data Science, Data Analytics, Big Data, programming (e.g R, Python), Formal Statistics and Artificial Intelligence or related subjects
- Good organisational and personal management skills
- Excellent interpersonal and communication skills with the ability to work collaboratively
- IT proficiency and experience of using e-resources
- Evidence of the ability to balance teaching, scholarship, research, administrative demands and deadlines
- A postgraduate qualification in computing or an IT discipline

A PhD or close to completion in a relevant discipline would be beneficial to your application, as would experience supervising postgraduate and research students.

- BENEFITS -

- Annual leave entitlement is 35 days’ annual leave per year, plus 8 bank holidays and 4 University closure days

Our employees get access to a great pay and benefits package in recognition of their valued contribution including:
- Competitive salary
- Pension scheme membership
- Family-friendly policies
- Career and development opportunities
- Support for mental health and wellbeing
- Staff discounts on a range of products and services
- Travel schemes, including the cycle to work scheme

Other organisations may call this role Assistant Professor, Lecturer, Assistant Professor in Data Science, Lecturer in Computing, Associate Lecturer in Data Science, or Lecturer in Computer Science.

So, if you’re wanting to further your career plan as a Lecturer in Data Science, please apply via the button shown.

Please note, this application process does not include the option to submit a CV. Therefore, your application will be assessed based on your answers to the application questions only and, in particular, your Supporting Statement.

Closing date: 31st January 2022, 11:59pm

International Student Conversion Officer
Swansea or Carmarthen (with hybrid working and travel as necessary)
£27,116 - £30,497 per annum

- ABOUT US -

The University of Wales Trinity Saint David (UWTSD) is an employment-focused university, dedicated to ensuring students from diverse backgrounds develop the academic knowledge and practical skills to thrive.

We offer innovative teaching, state-of-the-art equipment and superb support across a wide range of learning locations and courses.

We are now looking for an International Student Conversion Officer to join the Wales Global Academy Department on a permanent, full-time basis, working 37 hours per week. The role will be based at either our Swansea or Carmarthen campus, however, other campus base locations may be considered for the right candidate.

- THE ROLE -

As an International Student Conversion Officer, you will help increase the number of international students the University enrols each year.

Working closely with the International Admissions teams and Academic Institutes, you will act as the single point of contact for prospective international students and provide high-quality customer service.

Handling enquiries from applicants and university staff, you’ll provide expert and friendly advice and support prospective students throughout the entire enquiry and application process.

As well as helping the University meet its international student recruitment targets, you will also ensure their Overseas Agents’ management process meets the necessary due diligence requirements.

- ABOUT YOU -

To be considered as an International Student Conversion Officer, you will need:

- Previous experience of working in an inbound target and/or sales environment, preferably in a Higher Education background
- The ability to self-manage workloads, assess priorities and make sound judgements
- The ability to meet deadlines and challenging targets within limited timeframes
- Relevant work experience in a customer-facing and/or services role
- Experience of working with external organisations, students or across national boundaries
- Working knowledge of Microsoft Office including Outlook, Word, Excel and, ideally, SharePoint, OneDrive and Forms
- Excellent customer service skills
- A qualification equivalent to an HND or higher in a relevant discipline

- BENEFITS -

- Annual leave entitlement is 28 days’ annual leave per year, plus 8 bank holidays and 4 University closure days

Our employees get access to a great pay and benefits package in recognition of their valued contribution including:
- Good pay and conditions; as an accredited living wage employer, we offer competitive pay
- Pension scheme membership from USS to provide benefits for you and your family
- Family-friendly policies that provide for flexible working, including additional paid maternity and paternity leave
- Career and development opportunities, including support to gain further qualifications
- Support for mental health and wellbeing, including occupational health and counselling support services
- Staff discounts on a range of products and services
- Travel schemes, including the cycle to work scheme

Other organisations may call this role International Enquiries & Conversion Officer, International Officer, Student Recruitment Officer, or Admissions Officer.

So, if you’re eager to join us as an International Student Conversion Officer, please apply via the button shown.

Please note, this application process does not include the option to submit a CV. Therefore, your application will be assessed based on your answers to the application questions only and, in particular, your Supporting Statement.

Closing date: 20th December 2021, 11:59pm

Outward Mobility Officer
Carmarthen (with hybrid working and travel as necessary)
£22,847 - £26,341 per annum

- ABOUT US -

The University of Wales Trinity Saint David (UWTSD) is an employment-focused university, dedicated to ensuring students from diverse backgrounds develop the academic knowledge and practical skills to thrive.

We offer innovative teaching, state-of-the-art equipment and superb support across a wide range of learning locations and courses.

Recognised for our friendliness, UWTSD ranked 1st in the UK for Courses and Lecturers in the Whatuni Student Choice Awards 2020.

We are now looking for an Outward Mobility Officer to join the Wales Global Academy Department on a permanent, full-time basis, working 37 hours per week.

- THE ROLE -

As an Outward Mobility Officer, you will play a critical role in supporting students to study and work internationally and promote outward mobility opportunities.

Joining the University’s Wales Global Academy, you will support the implementation and delivery of our long-standing outbound study abroad programmes as well as two new externally funded projects.

You will provide high-quality support to students throughout the whole study abroad process, host study abroad events to promote opportunities and act as the day-to-day contact for students and academic staff.

In addition, you will undertake a range of administrative activities to support the programmes and projects including collecting and recording data, processing student applications, preparing financial claims and processing funding applications.

- ABOUT YOU -

To be considered as an Outward Mobility Officer, you will need:

- Excellent communication skills with the ability to converse with a diverse range of people at all levels and through a variety of media
- Experience of providing high-quality customer care in a customer-facing or customer services role
- Working knowledge of Microsoft Office including Outlook, Word, Excel and, ideally, SharePoint, OneDrive and Forms
- The ability to work under pressure and meet deadlines within limited timeframes
- Good organisational and time-management skills
- Good attention to detail and accuracy
- An Honours degree, or equivalent, in a relevant discipline

- BENEFITS -

- Annual leave entitlement is 28 days’ annual leave per year, plus 8 bank holidays and 4 University closure days

Our employees get access to a great pay and benefits package in recognition of their valued contribution including:
- Good pay and conditions; as an accredited living wage employer, we offer competitive pay
- Pension scheme membership from USS to provide benefits for you and your family
- Family-friendly policies that provide for flexible working, including additional paid maternity and paternity leave
- Career and development opportunities, including support to gain further qualifications
- Support for mental health and wellbeing, including occupational health and counselling support services
- Staff discounts on a range of products and services
- Travel schemes, including the cycle to work scheme

Other organisations may call this role Study Abroad Advisor, Student Support Officer, or Student Mobility Officer.

So, if you’re eager to join us as an Outward Mobility Officer, please apply via the button shown.

Please note, this application process does not include the option to submit a CV. Therefore, your application will be assessed based on your answers to the application questions only and, in particular, your Supporting Statement.

Closing date: 20th December 2021, 11:59pm

-ABOUT US-
The Institute of Inner City Learning (IICL) is one of the University of Wales Trinity Saint David’s four Institutes with campuses in Birmingham and London.

The IICL has multiple intakes per annum, delivers continuous learning, teaching and recruitment cycles and operates in an intensely competitive inner-city and multicultural HE environment. The Institute
currently has approx. 4,000 non residential students on Certificates of Higher Education, Honours degrees, Masters and Doctoral programmes, some of which are also taught at weekends.

- THE ROLE –
The post holder will be a member of the Admission team and will be responsible for ensuring effective and timely service in the recruitment and admission of home applicants, in compliance with policies of the University and other relevant regulatory bodies.

The post holder will work closely across all relevant functional areas of London Campus and Birmingham Campus (LC/BC) and in particular focus on Wales delivery locations in providing an effective and timely service in the recruitment and admission of applicants from Home/EU countries, in compliance with the regulations and requirements of the University and other relevant Bodies.

Main duties will include:
• Communicating and liaising with external recruitment service providers
• Assisting in providing appropriate information and data to facilitate communication with external bodies such as, but not restricted to, the UKVI and the Student Loans Company (SLC)
• Providing relevant course and programme information to support applications for external funding if required
• Producing relevant reports, as and when required
• Working with the Registry department in all matters related to admissions as required
• Offering training and guidance individually and as part of a team to agents and other recruitment service providers
• Reporting changes in student circumstances and ensuring compliance with any other sponsorship duties
• Screening and processing applications received through agencies and/or direct applicants based on the University requirements
• Producing conditional / unconditional offer letters and communicating to relevant parties as appropriate
• Coordinating and organising interviews of applicants
• Recording and updating relevant data on the University’s and/or externally provided appropriate management systems, up to the point of registration
• Working with the marketing team in coordinating and delivering recruitment activities, including dealing with student recruitment agencies, planning promotional initiatives, visiting schools, colleges and careers conventions and exhibitions, as appropriate, to recruit students
• Monitoring performance of agents and other recruitment service providers and reporting to senior managers, as required
• Any other duties as commensurate with the level of the role

- REQUIREMENTS -
You should have:
• Good level of general education
• Previous administrative experience in a fast-paced environment
• Good interpersonal and communication skills with the ability to communicate effectively at all levels
• Evidence of paying attention to detail
• Ability to meet tight deadlines and plan workload
• IT literacy, with knowledge of Microsoft Office packages, and the ability to learn new packages
• Ability to work as part of a team

Please view the Job Description for further details, where you will also find a list of the essential and desirable ‘Person Specification’ criteria.

- FURTHER INFORMATION -
• Annual leave entitlement is 28 days annual leave per year pro rata (plus 8 bank holidays & 4 University closure days pro rata)

- HOW TO APPLY -
Please click the ‘Apply Now’ button to start your application. Each page of your application will be saved when you click ‘Next’ or ‘Previous’.

Please note, this application process does not include the option to submit a CV. Therefore, your application will be assessed based on your answers to the application questions only and, in particular, your Supporting Statement.

Note: Your correspondence language will be determined by the language you apply in.

Closing date: 17th December 2021, 11:59 pm

- THE ROLE -
The Visa Services and Compliance Manager will work closely with the International Registry and International Recruitment teams to lead on and advise on the Visa requirements, all UKVI compliance matters and immigration record management of international students on all of the University’s campuses. They will also lead on the development of an in house visa service for all prospective students and will oversee the delivery of the service in accordance with external regulatory frameworks. Working directly to the Associate Pro Vice Chancellor (Global Engagement). They will be required to lead the University’s work on maintaining Student route sponsorship compliance and will need to keep up-to-date with new regulations introduced by UKVI. In this regard they will alongside the Associate Pro Vice Chancellor (Global Engagement) attend all UKVI external meetings and audit events. The post holder will be required to undertake appropriate assessment of all international student applications that require student route sponsorship, to ensure each application meets the necessary UK Visa requirements. This would include the undertaking of required credibility interviews with students and making individual decisions on genuineness and hence whether each case may progress to the issuing of a CAS, as defined in UK immigration policies. The post holder will also be required to assist the Associate Pro Vice Chancellor (Global Engagement) in leading and managing the ongoing and annual internal immigration audit work. The post holder will be required to lead in providing training, as necessary, to University staff on relevant immigration regulations and deputise for the Associate Pro Vice Chancellor (Global Engagement) as needed, on matters in relation to immigration and visa policy.

Depending on team workloads, the post holder may at times be required to undertake hands-on data entry so that records are administered in a timely manner. The post holder will ensure and assure that international applicants and students across the University’s multiple campuses receive an excellent and consistent experience in relation to Visa-related services and will lead on the improvement work in this area.

It is imperative that the post holder works closely with International Registry and, where necessary, other areas such as Finance, International Recruitment Unit and Academic Institute offices to ensure that relevant procedures, processes and systems are reviewed, updated and developed with the aim of embedding uniformity and best practice across campuses. The post holder will be required to lead on and ensure the content of a number of University immigration policy documents remain accurate and relevant.

The post holder will be responsible for ensuring all necessary sponsor licence applications to UKVI are made each year. The post holder will be required to continuously monitor student Visa refusals, non-arrivals and withdrawals and ensure that students are reported to UKVI within given time limitations. The post holder will also be required to ensure that international students are advised appropriately on immigration issues throughout their student lifecycle, including at pre-arrival stage, arrival and during their studies. This will require the post holder to ensure they remain up to date with a variety of immigration and sponsorship route policies and make proactive communications to relevant stakeholders as needed. The post holder will take every opportunity to raise awareness of students’ Visa responsibilities. The post holder will also contribute to the internal monitoring of international student data to ensure it is recorded accurately within the Student Record System(s) for the purpose of internal and external reporting.

The post holder lead on the international Admissions sections of the University Admissions Policy and ensure that the policy is adhered to at all times.

The post holder will work remotely whilst the COVID-19 situation necessitates working from home.


Please view the Job Description for further details, where you will also find a list of the essential and desirable ‘Person Specification’ criteria.

- REQUIREMENTS -
You will need to have:
• Excellent knowledge of immigration regulations
• Knowledge of HE international admissions procedures
• Experience of dealing with international applicants
• Experience in managing an application process
• Previous experience in providing high quality administrative support
• Previous experience in making decisions on applications based on personal judgements
• Previous experience of customer care
• Previous experience of data entry
• Experience in using MS Office and IT systems

- FURTHER INFORMATION -
Annual leave entitlement is 35 days annual leave per year (plus 8 bank holidays & 4 University closure days)

- HOW TO APPLY -
Please click the ‘Apply Now’ button to start your application. Each page of your application will be saved when you click ‘Next’ or ‘Previous’.

Please note, this application process does not include the option to submit a CV. Therefore, your application will be assessed based on your answers to the application questions only and, in particular, your Supporting Statement.

Note: Your correspondence language will be determined by the language you apply in.

Closing date: 15th December 2021, 11:59 pm

-ABOUT US-
The Institute of Inner City Learning (IICL) is one of the University of Wales Trinity Saint David’s four Institutes with campuses in Birmingham and London.

The IICL has multiple intakes per annum, delivers continuous learning, teaching and recruitment cycles and operates in an intensely competitive inner-city and multicultural HE environment. The Institute
currently has approx. 4,000 non residential students on Certificates of Higher Education, Honours degrees, Masters and Doctoral programmes, some of which are also taught at weekends.

- THE ROLE –
The post holder will be part of the Birmingham Campus (BC) Admissions Team, and will work closely with their counterparts in all other campuses of the University. The post holder will provide an effective and timely service in the recruitment and admission of applicants from Home/EU countries, in compliance with the regulations and requirements of the University and other relevant Bodies. The post holder will be required to work closely with colleagues in all relevant functional areas (including the Student Services team) at other UWTSD campuses and with external agencies, as required.

The post holder will be required to assist in disseminating information to senior managers and staff relating to applications and applicants.

Main duties will include:
The role focuses on student applications and admissions processes. The post holder must assist in ensuring full compliance with the requirements of the University and other relevant external Bodies.

The role includes, but is not restricted to, the following:
• Communicating and liaising with external recruitment service providers
• Assisting in providing appropriate information and data to facilitate communication with external bodies such as, but not restricted to, the Student Loan Company (SLC)
• Producing relevant reports, as and when required
•Working closely with the Registry department in all matters related to admissions
• Offering training and guidance individually and as part of a team to agents and other recruitment service providers
• Reporting changes in student circumstances and ensuring compliance with relevant external Bodies’ requirements
• Screening and processing applications based on the University and relevant regulatory requirements
• Producing conditional / unconditional offer letters and communicating to relevant parties as appropriate
• Coordinating and organising interviews of applicants
• Recording and updating relevant data on the University’s and/or externally provided appropriate management systems, up to the point of registration
• Working with the LC/BC marketing team and other relevant UWTSD colleagues in co-ordinating and delivering recruitment activities, including dealing with student recruitment agencies, planning promotional initiatives, visiting schools, colleges and careers conventions and exhibitions, as appropriate, to recruit students for study
• Monitoring performance of agents and other recruitment service providers and reporting to senior managers, as required
• Working as part of a team and in partnership with others
• Demonstrating appropriate confidentiality at all times
• Working flexibly, including travel when required
• Undertaking any other tasks which may be assigned by the line manager from time to time

- REQUIREMENTS -
You should have:
• Good level of general education
• Previous administrative experience in a fast-paced environment
• Good interpersonal and communication skills with the ability to communicate effectively at all levels
• Evidence of paying attention to detail
• Ability to meet tight deadlines and plan workload
• IT literacy, with knowledge of Microsoft Office packages, and the ability to learn new packages
• Ability to work as part of a team

Please view the Job Description for further details, where you will also find a list of the essential and desirable ‘Person Specification’ criteria.

- FURTHER INFORMATION -
• Annual leave entitlement is 28 days annual leave per year pro rata (plus 8 bank holidays & 4 University closure days pro rata)
• Please note that immigration sponsorship under the UK Government’s Skilled Worker visa route is not available for this role

- HOW TO APPLY -
Please click the ‘Apply Now’ button to start your application. Each page of your application will be saved when you click ‘Next’ or ‘Previous’.

Please note, this application process does not include the option to submit a CV. Therefore, your application will be assessed based on your answers to the application questions only and, in particular, your Supporting Statement.

Note: Your correspondence language will be determined by the language you apply in.

Closing date: 13th December 2021, 11:59 pm

Senior Student Case Officer
Carmarthen campus base, (but will be required to work across all campuses and other locations)
£36,382 - £42,149 per annum

-ABOUT US-

The University of Wales Trinity Saint David (UWTSD) is a student-centred university, dedicated to ensuring students from diverse backgrounds develop the academic knowledge and practical skills to thrive.

We offer innovative teaching, state-of-the-art equipment and superb support across a wide range of learning locations and courses.

Recognised for our friendliness, UWTSD ranked 8th in the UK in Social Inclusion in the Sunday Times League Table (2021).

The Academic Office is looking for a Senior Student Case Officer to lead the Student Cases team based at our Carmarthen campus on a full-time, permanent basis, working 37 hours per week.

- THE ROLE -

The postholder will lead the University’s Student Cases team within the Academic Office. The team is responsible for the operational delivery and effective implementation of University’s Student Facing Policy Framework, which includes policies and procedures related to student discipline (including bullying, harassment and sexual misconduct), fitness to practice/study, student complaints, academic appeals, academic misconduct and extenuating circumstances.

The postholder will be up-to-date with statutory, legal and sector-wide developments as they relate to student conduct (e.g. in relation to disabled students, or in relation to cases that are also part of criminal proceedings) and work with senior staff in the Academic Office and across the University to develop and update the Student Facing policy and procedural framework and to ensure that it is implemented appropriately.

Please view the Job Description for further details, where you will also find a list of the essential and desirable ‘Person Specification’ criteria.

- REQUIREMENTS -

You should also have:
• Previous experience of working within a regulatory framework and a sound knowledge of current HE issues affecting students
• Significant experience in completing sensitive investigations and drafting complex investigative reports
• Diplomacy and sensitivity; an ability to navigate complex situations and differing viewpoints confidentially and professionally
• Good interpersonal and communication skills with the ability to communicate effectively and transparently to a diverse range of people


- BENEFITS -

- Annual leave entitlement is 35 days’ annual leave per year, plus 8 bank holidays and 4 University closure days

Our employees get access to a great pay and benefits package in recognition of their valued contribution including:

- Good pay and conditions; as an accredited living wage employer, we offer competitive pay
- Pension scheme membership from USS to provide benefits for you and your family
- Family-friendly policies that provide for flexible working, including additional paid maternity and paternity leave
- Career and development opportunities, including support to gain further qualifications
- Support for mental health and wellbeing, including occupational health and counselling support services
- Staff discounts on a range of products and services
- Travel schemes, including the cycle to work scheme

So, if you’re seeking your next challenge as a Senior Student Case Officer, please apply via the button shown.

Please note, this application process does not include the option to submit a CV. Therefore, your application will be assessed based on your answers to the application questions only and, in particular, your Supporting Statement.

Closing date: 13th December 2021, 11:59 pm

Interview date: 13th January 2022

Senior Systems Development Administrator (2 Year FTC)
Swansea or Carmarthen, Wales (with hybrid working and travel to other locations necessary)
£27,116 - £30,497 per annum

- ABOUT US -

The University of Wales Trinity Saint David (UWTSD) is an employment-focused university, dedicated to ensuring students from diverse backgrounds develop the academic knowledge and practical skills to thrive.

We offer innovative teaching, state-of-the-art equipment and superb support across a wide range of learning locations and courses.

We care about our students. Central to our vision is the promotion and embedding of a dual-sector educational system which educates learners of all ages and backgrounds.

Recognised for our friendliness, UWTSD ranked 1st in the UK for Courses and Lecturers in the Whatuni Student Choice Awards 2020.

We are now looking for a Senior Systems Development Administrator to join us at either our Swansea or Carmarthen campus, with hybrid working and travel to other locations necessary

- THE ROLE -

As a Senior Systems Development Administrator, you will play a key role in the development, management and support of our IT systems.

Specifically, you will design, code, test and analyse software programs and applications, as well as assisting in the implementation of integration of third party applications.

Operating within a team environment, you will work in an agile manner, adopting an Agile Scrum approach. You will deliver high quality, fully tested software across the development cycle, take the lead in software testing and ensure your colleagues and stakeholders are appraised of development activity.

- ABOUT YOU -

To be considered as a Senior Systems Development Administrator, you will need:

- Previous experience of software development
- Ability to provide high quality software systems testing
- Knowledge of SQL and other programming languages
- Knowledge of applicable data privacy practices and laws

Ideal candidates will possess a degree (or equivalent) in a computer related discipline. Accreditation in specific technology areas or another equivalent award would be beneficial, as would knowledge of Microsoft .NET programming and the Tribal SITS student record system and SRL programming.

Evidence of stakeholder engagement to capture requirements and define targeted software solutions would also be advantageous, as would experience in Agile Scrum workload management.

This is a full-time position working 37 hours per week.

- BENEFITS -

- Annual leave entitlement is 28 days’ annual leave per year (pro rata), plus 8 bank holidays and 4 University closure days (pro rata)

Our employees get access to a great pay and benefits package in recognition of their valued contribution including:
- Good pay and conditions; as an accredited living wage employer, we offer competitive pay
- Generous annual leave allowance including Christmas/New Year closure
- Pension scheme membership from USS to provide benefits for you and your family
- Family-friendly policies that provide for flexible working, including additional paid maternity and paternity leave
- Career and development opportunities, including support to gain further qualifications
- Support for mental health and wellbeing, including occupational health and counselling support services
- Staff discounts on a range of products and services
- Travel schemes, including the cycle to work scheme.

Other organisations may call this role Systems Developer, Developer, Programmer, Software Developer, Software Programmer, or Systems Engineer.

So, if you’re seeking your next challenge as a Senior Systems Development Administrator, please apply via the button shown.

Please note, this application process does not include the option to submit a CV. Therefore, your application will be assessed based on your answers to the application questions only and, in particular, your Supporting Statement.

Closing date: 22nd December 2021, 11:59pm

-ABOUT US-
The Institute of Inner City Learning (IICL) is one of the University of Wales Trinity Saint David’s four Institutes with campuses in Birmingham and London.

The IICL has multiple intakes per annum, delivers continuous learning, teaching and recruitment cycles and operates in an intensely competitive inner-city and multicultural HE environment. The Institute
currently has approx. 4,000 non residential students on Certificates of Higher Education, Honours degrees, Masters and Doctoral programmes, some of which are also taught at weekends.

- THE ROLE –
The Senior Service Desk Engineer’s role is to oversee the full range of IT support services available to students and staff at the Birmingham campus. This includes maintenance of in-house computer systems, desktops, peripherals, AV equipment and translation equipment. This may include installing, diagnosing, repairing, maintaining, and upgrading all hardware equipment, while ensuring optimal workstation performance.

The post holder will also be required to oversee the workloads of the IT team based in Birmingham and take independent steps to ensure a consistently optimised service delivery. The post holder will also have responsibility for ensuring that all IT team members based in Birmingham make efficient and appropriate use of IT ticketing systems and provide high-quality end-user assistance.

The post holder will have responsibility for student-facing support including one-to-one training sessions, classroom-based IT technical assistance and support to the Birmingham campus lecturing teams, some of which may occasionally occur on weekends, and provide appropriate support and guidance to junior members of the IT team.

The post holder will work across the campus to ensure a consistent and high-quality service provision to staff and students. They will report to the Principal Service Desk Engineer, but for operational day- to-day duties will work under the guidance of the Operational and Business Development Manager.

Main duties will include:
Procurement & Deployment
• Take responsibility for the development and implementation of networking projects and new technology installations
• Conduct research on network and desktop products in support of PC procurement and development efforts
• Help to identify and procure Service Desk software for internal staff and external clients
• Contribute to research on emerging products, services, protocols, and standards in support of Service Desk technology procurement and development efforts
• Maintain up-to-date knowledge of networking contracts and supervise contract-based installations
Operational
• Manage the processing of tickets to the local Service Desk via the IT Service Desk software, walk-ups and emails to ensure courteous, timely and effective resolution of end user issues; this will include allocating tickets to appropriate colleagues
• Identify, recommend, develop, and implement end user training programs to increase computer literacy and self- sufficiency
• Oversee development and dissemination of help sheets, usage guides, and FAQ lists for end users
• Develop, implement and administer Service Desk staff training procedures and policies for the Birmingham campus
• Perform on-site analysis, diagnosis, and resolution of complex PC and AV problems for a variety of end users, and recommend and implement corrective hardware solutions, including off-site repair as needed providing detailed fault and resolution details
• Assist in preparing, maintaining, and upholding procedures for logging, reporting, and statistically monitoring PC performance via the IT Service Desk software
• Oversee the development and implementation of new computer projects and new hardware installations in the Birmingham campus
• Recommend, schedule, and perform PC/Network, hardware and peripheral equipment improvements, upgrades, and repairs
• Maintain up-to-date knowledge of hardware and equipment contracts and supervise contract-based installations
• Prepare tests for monitoring network and desktop performance, then provide performance statistics and reports
• Maintain an inventory of all desktops, laptops, monitors, keyboards, hard drives and other peripheral equipment
• Perform server and security audits as well as system backups and recovery as directed
• Plan, organise and prioritise own work and resources in order to achieve agreed objectives and be a point of support and escalation for the IT team in Birmingham
• Liaise with third-party support and PC equipment vendors

- REQUIREMENTS -
You should have:
• A good level of general education
• Excellent customer service skills
• Previous experience in providing high quality technical support
• Previous experience of using IT Service Desk software to log issues/requests
• Previous experience in providing supervisory support to a technical team
• Excellent knowledge of all major operating systems
• Excellent working knowledge of Network and PC hardware
• Working technical knowledge of current network protocols, operating systems, and standards
• Excellent working knowledge of AV equipment and associated software tools
• Recognises the need for and demonstrates appropriate confidentiality
• Ability to demonstrate effective organisational skills

Please view the Job Description for further details, where you will also find a list of the essential and desirable ‘Person Specification’ criteria.

- FURTHER INFORMATION -
• Annual leave entitlement is 28 days annual leave per year pro rata (plus 8 bank holidays & 4 University closure days pro rata)
• Please note that immigration sponsorship under the UK Government’s Skilled Worker visa route is not available for this role

- HOW TO APPLY -
Please click the ‘Apply Now’ button to start your application. Each page of your application will be saved when you click ‘Next’ or ‘Previous’.

Please note, this application process does not include the option to submit a CV. Therefore, your application will be assessed based on your answers to the application questions only and, in particular, your Supporting Statement.

Note: Your correspondence language will be determined by the language you apply in.

Closing date: 9th December 2021, 11:59 pm

-ABOUT US-
The Institute of Inner City Learning (IICL) is one of the University of Wales Trinity Saint David’s four Institutes with campuses in Birmingham and London.

The IICL has multiple intakes per annum, delivers continuous learning, teaching and recruitment cycles and operates in an intensely competitive inner-city and multicultural HE environment. The Institute
currently has approx. 4,000 non residential students on Certificates of Higher Education, Honours degrees, Masters and Doctoral programmes, some of which are also taught at weekends.

- THE ROLE –
Reporting to the Academic and Digital Skills Manager, the post holder will provide specialist library support for the learning and teaching activities of a specified University curriculum area. This post would also have significant reporting lines to the Dean of the Birmingham campus for all day-to-day operational responsibilities. The post will be required to work on the weekends to provide a 7-day week cover for the students on the Birmingham campus. Please note the role includes weekend cover.

As part of the Academic Liaison Librarian Team within the Library and Learning Resources, you will focus on the development of specialist, curriculum focused Digital and Information Literacy skills, resource support and support for design, planning, validation, delivery and review of courses and programmes. You will contribute to the provision of a blended and holistic curriculum of digital and information literacy, via the InfoSkills programme You will take into account the differing needs of students as they progress in their academic careers, and aim to develop the academic success, lifelong transferable skills and employability of our student body.

You will require excellent interpersonal and team working skills, and the ability to liaise with academic colleagues and work collaboratively across the institution. Evidence of a commitment to and knowledge of contemporary Digital and Information Literacy developments are essential, as is the ability to work strategically to deliver services aligned with the University’s objectives and values.

Main duties will include:
• Design, deliver and facilitate training for students and staff in digital and information skills relevant to a specific curriculum area, taking into account good current practice in pedagogical theory and the differing needs of students and researchers as they progress in their academic careers
• Liaise with academic staff in a given area, to ensure appropriate learning resources and effective digital and information literacy skills are delivered, with reference to the LLR’s strategic vision and action plan and support the Academic and Digital Skills Manager and Head of Academic Services in the development of the InfoSkills programme
• Act as a point of expertise within the Institution for the development of digital and information skills, contributing to the delivery of library enquiry services, including physical and virtual enquiry services, and responding to specialist subject-based enquiries
• Work as part of the Academic Liaison team to develop innovative methods for reaching students across a wide geographical area using digital platforms and other forms of technology
• Gain a thorough understanding of the needs of students and staff within your curriculum area in order to advise on collections and learning resources, to support the Head of Academic Services and Head of Collections in ensuring a joined up and holistic approach to resource provision and collection development
• Work with the Academic and Digital Skills Manager and Head of Academic Services to ensure the delivery of the LLR’s Marketing Strategy in order to maximise the Library’s impact within the Institution
• Support and participate in the implementation of methods of innovative engagement with key customer segments, collation of feedback in order to improve and develop new and existing services, and methods of demonstrating the impact of all our activities
• Work closely with teams across the LLR to ensure liaison represents the full range of services, collections and resources and demonstrate a commitment to a joined up and holistic approach to communication and engagement with all library staff in an inclusive and collaborative manner
• Be an advocate for the Library, actively engaging with and promoting service developments in line with relevant LLR policies and priorities as identified by the Head of Academic Services, Academic and Digital Skills Manager and LLR’s Management team
• Provide support for the design and provision of high quality, current, diverse and representative reading lists, taking into account good current practice in pedagogical theory
• Project a positive professional image to all colleagues and customers internally and externally
• Manage own time and workloads efficiently and consistently meet deadlines, demonstrating an ability to respond effectively to the unexpected
• Treat all employees, colleagues, customers and visitors fairly and equitably. Acknowledge the opinions and contributions of others, recognising the benefits of difference and diversity. Appreciate the ethical issues and implications of own actions
• Demonstrate clear thinking and consistent decision making within own area of responsibility without unnecessary escalation. Utilise available information to make decisions in own work area, taking account of the associated risks and impact
• Represent the Library and Learning Resources on relevant committees internally and externally, for example Academic Discipline and Institute Boards, as required. Demonstrate the ability to understand the views of others in order to influence and negotiate effectively to achieve agreed outcomes, manage expectations and take a positive, but pragmatic approach when representing the LLR
• In collaboration with the Special Collection Librarian, support special collections and archives material within the LLR digital and information literacy programmes.
• Undertake promotion and publicity of library services as appropriate, using a range of traditional and web-based methods

- REQUIREMENTS -
You should have:
• First degree or equivalent
• Professional qualification in Library and / or Information Studies OR significant previous experience in providing liaison / subject librarianship in an FE or HE environment
• Evidence of a commitment to and knowledge of contemporary Digital and Information Literacy developments
• Recent experience of delivering Information and Digital Literacy skills training, and producing associated materials
• Recent experience of developing digital capabilities in a library and information context
• Experience of working with a range of different learners e.g. mature students, school leavers
• Good interpersonal and communication skills with the ability to communicate effectively at all levels
• A commitment to meeting user needs and a proactive, positive approach to student centered service development providing enquiry support services using different channels

Please view the Job Description for further details, where you will also find a list of the essential and desirable ‘Person Specification’ criteria.

- FURTHER INFORMATION -
• Annual leave entitlement is 28 days annual leave per year pro rata (plus 8 bank holidays & 4 University closure days pro rata)

- HOW TO APPLY -
Please click the ‘Apply Now’ button to start your application. Each page of your application will be saved when you click ‘Next’ or ‘Previous’.

Please note, this application process does not include the option to submit a CV. Therefore, your application will be assessed based on your answers to the application questions only and, in particular, your Supporting Statement.

Note: Your correspondence language will be determined by the language you apply in.

Closing date: 17th December 2021, 11:59 pm

Mechanical Engineer
Carmarthen (with travel across all campuses)
£27,116 - £30,497 per annum

- ABOUT US -

The University of Wales Trinity Saint David (UWTSD) is an employment-focused university, dedicated to ensuring students from diverse backgrounds develop the academic knowledge and practical skills to thrive.

We offer innovative teaching, state-of-the-art equipment and superb support across a wide range of learning locations and courses.

We are now looking for a Mechanical Engineer to join our Estates and Facilities Department on a permanent, full-time basis working 37 hours per week.

- THE ROLE -

As a Mechanical Engineer, you will carry out testing, installation and fault-finding activities on a variety of buildings and mechanical engineering plant and equipment.

Working across our University buildings, you will carry out a variety of tasks including working on drainage systems, low pressure water systems and domestic hot water systems, ensuring high standards are met.

You will undertake annual Gas Safety Checks across all buildings in accordance with Gas Safe Legislation and collaborate with colleagues in the training and development of apprentices.

- ABOUT YOU -

To join us as a Mechanical Engineer, you will need:

- Previous experience in providing a high-quality service
- Asbestos Awareness
- Previous experience of general maintenance works
- To possess good knowledge of all general building trades
- To be competent in using various IT solutions
- Excellent interpersonal, communication and presentational skills
- Knowledge of health and safety legislation
- AN NVQ Level 3 (or equivalent) plumbing and heating qualification
- To be WIAPS approved, or be willing to work towards it
- A good, general level of education
- A full, valid driving licence

- BENEFITS -

- Annual leave entitlement is 28 days’ annual leave per year, plus 8 bank holidays and 4 University closure days

Our employees get access to a great pay and benefits package in recognition of their valued contribution including:
- Good pay and conditions; as an accredited living wage employer, we offer competitive pay
- Pension scheme membership from USS to provide benefits for you and your family
- Family-friendly policies that provide for flexible working, including additional paid maternity and paternity leave
- Career and development opportunities, including support to gain further qualifications
- Support for mental health and wellbeing, including occupational health and counselling support services
- Staff discounts on a range of products and services
- Travel schemes, including the cycle to work scheme

Other organisations may role Maintenance Engineer, Service Engineer, Building Services Engineer, Support Engineer, Site Engineer, or Utilities Engineer.

So, if you’re seeking your next challenge as a Mechanical Engineer, please apply via the button shown.

Please note, this application process does not include the option to submit a CV. Therefore, your application will be assessed based on your answers to the application questions only and, in particular, your Supporting Statement.

Closing date: 15th December 2021, 11:59pm

2 positions available:
20 hours a week in Swansea
30 hours a week in Swansea

- THE ROLE -
The post holder will be expected to deliver a professional cleaning service to all functions within the Operational Estates & Facilities Department.

The Operational Estates & Facilities Dept is responsible for providing an excellent service in maintenance, grounds, cleaning, catering and conferencing, accommodation and reception services. The post holder will be expected to support these areas as required with efficient skills.

Main duties will include:
• Undertake cleaning duties in a thorough, accurate and timely manner with appropriate attention to detail in line with the UWTSD Cleaning plan and approach.
• Provide excellent customer service.
• Ensure machinery such as hoovers, scrubber dryers and buffers are used in compliance with Health & Safety requirements.
• Move furniture as necessary in order to clean all designated areas.
• Transport necessary cleaning materials and equipment from area to area, and to ensure that they are kept in a clean and safe working order in accordance with Control of Substances Hazardous to Health (COSHH) Regulations.
• Plan cleaning of own designated areas, in an efficient and effective manner.
• Communicate with the Operations Supervisor (Domestic) to flag maintenance issues, problems, difficulties or immediately-identified faults that prevent the post holder from delivering the service as agreed.

Please view the Job Description for further details, where you will also find a list of the essential and desirable ‘Person Specification’ criteria.

- REQUIREMENTS -
You should have:
• Previous cleaning or domestic experience in a work based setting
• Excellent customer service skills with previous experience of interacting with customers in a front facing service environment
• Demonstrate the ability to understand and follow instructions, understanding the use of an established practice, procedure or techniques
• Be strongly self-motivated and proactive in identifying cleaning requirements
• Ability to work effectively as an individual, as part of a team and in partnership with others
• Ability and preparedness to work flexibly, which may include Saturdays, Sundays, bank holidays and out of normal office hours when required, on a rota system

- FURTHER INFORMATION -
• Annual leave entitlement is 28 days annual leave per year, pro rata (plus 8 bank holidays & 4 University closure days, pro rata)
• Please note that immigration sponsorship under the UK Government’s Skilled Worker visa route is not available for this role

- HOW TO APPLY -
Please click the ‘Apply Now’ button to start your application. Each page of your application will be saved when you click ‘Next’ or ‘Previous’.

Please note, this application process does not include the option to submit a CV. Therefore, your application will be assessed based on your answers to the application questions only and, in particular, your Supporting Statement.

Note: Your correspondence language will be determined by the language you apply in.

Closing date: 15th December 2021, 11:59 pm

- THE ROLE -
The main purpose of the job is to provide advice and support to disabled students. Your duties will include: assessment activity to identify Specific Learning Differences; disability review interviews with disabled applicants; and all aspects of administration of support for disabled students at the London campuses. This will include, where appropriate, supporting students in their application for Disabled Students’ Allowance (DSA). You will act as a point of contact for all disabled students, including those not eligible for DSA support.

You will be required to liaise with a range of external agencies including assessors and funding bodies. Internally, you will be required to liaise with a range of colleagues including other members of professional support and academic staff, to ensure that the needs of disabled students are met. As a key member of the Learning Support Team, you will participate in the University’s regulatory procedures for supporting disabled students including Statements of Compensatory Measures and Extenuating Circumstances procedures.

You will have an in-depth understanding of learning support in a higher education context, and in undertaking your responsibilities will be expected to lead by example and to promote Equality and Diversity and the Dignity at Work ethos.

The role may involve working at other campuses and might require duties outside of normal working hours. You will work remotely whilst the current COVID-19 situation necessitates working from home, but your primary location will be London. This is a Full-time permanent job with a Part-Time option for the right candidate. Please note the role may include weekend support.

Please view the Job Description for further details, where you will also find a list of the essential and desirable ‘Person Specification’ criteria.

- REQUIREMENTS -
You will need to hold:
• An honours degree or equivalent
• Level 5 qualification in SpLDs

You should also have:
• Evidence of current experience of disabled student support at undergraduate and/or postgraduate level
• Excellent knowledge of disability legislation
• Experience of interpreting diagnostic and Needs Assessments reports
• Good interpersonal and communication skills with the ability to communicate effectively at all levels
• Ability to demonstrate effective IT and organisational skills

- FURTHER INFORMATION -
• Annual leave entitlement is 28 days annual leave per year, pro rata (plus 8 bank holidays & 4 University closure days, pro rata)
• This post is subject to a Disclosure & Barring Service (DBS) check. A satisfactory DBS certificate must be provided before a start date can be confirmed
• Please note that immigration sponsorship under the UK Government’s Skilled Worker visa route is not available for this role

- HOW TO APPLY -
Please click the ‘Apply Now’ button to start your application. Each page of your application will be saved when you click ‘Next’ or ‘Previous’.

Please note, this application process does not include the option to submit a CV. Therefore, your application will be assessed based on your answers to the application questions only and, in particular, your Supporting Statement.

Closing date: Friday, 10th November 2021, 11:59pm