- THE ROLE –
The IICL has multiple intakes per annum, delivers continuous learning, teaching and recruitment cycles and operates in an intensely competitive inner-city and multicultural HE environment. The Institute currently has approx. 4,000 non residential students on Certificates of Higher Education, Honours degrees, Masters and Doctoral programmes, some of which are also taught at weekends.

The post holder is expected to deliver teaching in a variety of different learning environments and use a variety of teaching styles and approaches, including all levels of undergraduate study and, where appropriate, postgraduate study. The post holder may be required to develop a range of teaching and assessment materials, covering specified modules and subject areas. The post holder will offer both academic and pastoral feedback and support to students to the highest professional standards and with regard to the ongoing enhancement of the student experience. The post holder will undertake scholarship, training or project work, either individually or within a team, to ensure ongoing professional development and to enhance the profile of the Institute and the University. The post holder will make a positive contribution to the day-to-day activities that may cover areas such as student recruitment, marketing activities, research seminars and workshops, staff training and professional development. Please note the role may include weekend delivery.

Main duties include:
• Deliver teaching, learning and assessments, as well as provide support to students at undergraduate and/or postgraduate level of study, either individually or as a member of a teaching team.
• Deliver teaching and learning strategies in a variety of contexts, such as, online or blended learning teaching and learning, seminar and small group tutorials to large-group lectures, workshops and/or placements, using appropriate and engaging teaching and learning styles, within an established programme of study.
• Be involved in the design and development of high-quality teaching and learning material, sharing information/material on the University’s Virtual Learning Environment, develop strategies for formative and summative assessments, and develop assessment criteria, following the relevant quality assurance requirements.
• Supervise the work of students in a timely, professional and supportive manner, providing necessary advice on study skills, research methods, assessment and dissertation work.
• Offer appropriate advice, feedback, support, and encouragement to students, in both an academic and personal tutor role, to ensure a high-quality student experience.
• Undertake relevant scholarly activity, either as part of a collaborative project or individually, as a means of updating knowledge in an appropriate specialism and underpinning effective learning and teaching, or for seeking publication, knowledge transfer, public dissemination, or for funding and grant opportunities.
• Undertake relevant administrative tasks to ensure the effective operation and management of the curriculum and, at the request of a line manager, undertake a small cross-programme or School administrative role such as student admissions, involvement in marketing and open day initiatives.
• Engage in continuing professional development and enhancement through, for example, gaining membership of the Higher Education Academy, through relevant University staff development or through membership of a relevant professional body.
• Be an active and enthusiastic member of the Institute, working collaboratively with colleagues, participating in school boards and staff-student committees, attending, where appropriate, Faculty working groups and committees, and making a positive contribution to the Institute’s overall culture and environment.

Please view the Job Description for further details, where you will also find a list of the essential and desirable ‘Person Specification’ criteria.

- REQUIREMENTS –
You will need:
• A Masters level qualification in a relevant discipline (e.g. Nursing, Medicine, Social Work, Sociology, Public Policy, and any other relevant disciplines)
• Experience in teaching, delivery, assessment and student support at undergraduate and postgraduate level in Higher Education (HE)
• Experience in teaching and supporting students from diverse backgrounds
• Experience in the design and development of module content, learning material, and assessments
• Demonstrable organisational and personal management skills
• Demonstrable interpersonal and communication skills with evidence of a commitment to team working and teaching
• IT proficiency and experience of using e-resources including a willingness to teach by video-link, VLE, e-mail or online delivery
• Evidence of ability to balance competing pressures of teaching, scholarship, research, administrative demands and deadlines

- FURTHER INFORMATION –

• Please note that immigration sponsorship under the UK Government’s Skilled Worker visa route
is not available for this role.

- HOW TO APPLY –

Please click the ‘Apply Now’ button to start your application. Each page of your application will be saved when you click ‘Next’ or ‘Previous’.

Please note, this application process does not include the option to submit a CV. Therefore, your application will be assessed based on your answers to the application questions only and, in particular, your Supporting Statement.

Closing date: 25th January 2022, 11:59 pm

-ABOUT US -
The Institute of Inner City Learning (IICL) is one of the University of Wales Trinity Saint David’s four Institutes with campuses in Birmingham and London.

The IICL has multiple intakes per annum, delivers continuous learning, teaching and recruitment cycles and operates in an intensely competitive inner-city and multicultural HE environment. The Institute
currently has approx. 4,000 non residential students on Certificates of Higher Education, Honours degrees, Masters and Doctoral programmes, some of which are also taught at weekends.

-THE ROLE-
The post holder will be required to devise a range of teaching and assessment materials, covering several modules and subject areas and may lead on modules and programmes, primarily, but not exclusively those which provide English Language and Academic Skills Development and Support. Please note that the post may include weekend delivery.

The post holder will deliver teaching in a variety of different learning environments and use a variety of teaching styles and approaches, including all levels of undergraduate study and, where appropriate, postgraduate study. The post holder may be required to devise a range of teaching and assessment materials, covering specified modules and subject areas. The post holder will offer both academic and pastoral feedback and support to students to the highest professional standards and with regard to the ongoing enhancement of the student experience. The post holder will undertake scholarship, training or project work, either individually or within a team, to ensure ongoing professional development and to enhance the profile of the Institute and the University. The post holder will make a positive contribution to the day-to-day activities that may cover areas such as student recruitment, marketing activities, research seminars and workshops, staff training and professional development.

-MAIN DUTIES-
• Offer teaching and student support at undergraduate and/or postgraduate level of study, either individually or as a member of a teaching team.
• Offer teaching in a variety of learnings settings from seminar and small group tutorials to large lectures, workshops or placements, using appropriate and engaging teaching styles, within an established programme of study.
• Design and develop teaching materials, assessment methods and criteria, for individual modules or modules within a specific subject area, with a clear awareness and understanding of relevant quality assurance requirements.
• Supervise the work of students in a timely, professional and supportive manner, providing necessary advice on study skills, research methods, assessment and dissertation work.
• Offer appropriate advice, feedback, support, and encouragement to students, in both an academic and personal tutor role, to ensure a high-quality student experience.
• Undertake relevant scholarly activity, either as part of a collaborative project or individually, as a means of updating knowledge in an appropriate specialism and underpinning effective learning and teaching, or for seeking publication, knowledge transfer, public dissemination, or for funding and grant opportunities.
• Undertake appropriate administrative tasks to ensure the effective operation and management of the curriculum and, at the request of a line manager, undertake a small cross-programme or School administrative role such as student admissions, involvement in marketing and open day initiatives.
• Engage in continuing professional development and enhancement through, for example, gaining membership of the Higher Education Academy, through relevant University staff development or through membership of a relevant professional body.
• Be an active and enthusiastic member of the Institute, working collaboratively with colleagues, participating in school boards and staff-student committees, attending, where appropriate, Faculty working groups and committees, and making a positive contribution to the Institute’s overall culture and environment.

- REQUIREMENTS -
You should have:
• Master’s degree in a relevant discipline
• Experience in teaching English language with relevant delivery, assessment and student support
• Demonstrable organisational and personal management skills
• Demonstrable interpersonal and communication skills with evidence of a commitment to team working and teaching
• IT proficiency and experience of using e-resources including a willingness to teach by video-link, VLE, e-mail or website delivery
• Evidence of ability to balance competing pressures of teaching, scholarship, research, administrative demands and deadlines

Please view the Job Description for further details, where you will also find a list of the essential and desirable ‘Person Specification’ criteria.

- FURTHER INFORMATION -
• Annual leave entitlement is 35 days annual leave per year (plus 8 bank holidays & 4 University closure days)

- HOW TO APPLY -
Please click the ‘Apply Now’ button to start your application. Each page of your application will be saved when you click ‘Next’ or ‘Previous’.

Please note, this application process does not include the option to submit a CV. Therefore, your application will be assessed based on your answers to the application questions only and, in particular, your Supporting Statement.

Closing date: 23rd January 2022, 11:59 pm

- ABOUT US -
The Institute of Inner City Learning (IICL) is one of the University of Wales Trinity Saint David’s four Institutes with campuses in Birmingham and London.

The IICL has multiple intakes per annum, delivers continuous learning, teaching and recruitment cycles and operates in an intensely competitive inner-city and multicultural HE environment. The Institute
currently has approx. 4,000 non-residential students on Certificates of Higher Education, Honours degrees, Masters and Doctoral programmes, some of which are also taught at weekends.

-THE ROLE-
The post of Academic Director is focused on academic leadership and curriculum development, together with the day-to-day management of all academic staff, curriculum delivery and the effective and efficient deployment of resources. The post holder will work closely with the Provost, Dean of Birmingham campus and Assistant Dean Quality and Enhancement (ADQE) to oversee and develop Birmingham campus’ academic portfolio. The post holder will have an in-depth understanding of the student learning experience and will be expected to lead on developing the learning, teaching and other scholarly activity across Birmingham campus’ portfolio.

The post holder will be a member of the Birmingham campus Management Team and will liaise with the University’s Senior Management Team and contribute to the University’s strategic plans, to learning and teaching and enhancement, to research and widening access strategies of the University. In conjunction with the Dean of Birmingham campus and ADQE the post holder will jointly manage the Birmingham campus’ academic provision in a cross-disciplinary manner.

As a member of Birmingham campus management team, the post holder will deputise for Senior Managers as appropriate. The postholder will support the delivery of weekend provision in Birmingham and thus be required on campus at weekends for the 3 weekend intakes per year. The post holder will work closely with the Academic Director in London to ensure IICL is working consistently on the delivery of the academic experience.

-MAIN DUTIES-
The main responsibilities of the Academic Director will be to:
• Provide strategic and proactive leadership for academic programmes and programme boards;
• Enhance and develop the Birmingham campus’ reputation as a provider of high-quality Higher Education programmes in Birmingham and other potential locations;
• Develop a strong, popular and sustainable curriculum, with the aim of increasing student enrolment, retention and employment;
• Work closely with the Provost, Dean of Birmingham and ADQE and others (as appropriate) to initiate and develop interdisciplinary programmes across the academic Institutes;
• Be an exemplar to and command respect from the Academic Team on learning, teaching and/or other scholarly activity;
• Provide leadership and line management to all Programme Managers within the portfolio to ensure consistency and high-quality student experience and satisfaction;
• Support the Birmingham campus ADQE to manage all quality assurance aspects of the portfolio, including auditing, data analysis and reporting;
• Work with IICL HR Business Partner (HRBP) to line manage Birmingham campus’ academic staff and the human resource life cycle, including recruitment, selection, induction, well-being, general development and performance management of all academic related staff within the portfolio;
• Support the Dean of Birmingham campus and Executive Officer Finance and Resource (IICL) to manage the budget efficiently and effectively;
• Enhance the Birmingham campus’ standing within the business community;
• Develop, in collaboration with the London based Central UWTSD Home Recruitment Unit and others as appropriate an effective marketing strategy for the Birmingham campus’ academic portfolio;
• Liaise with the Executive Director of Immigration and Visa Compliance to expand Birmingham campus’ present international links and ensure compliance with all aspects of attendance monitoring and management of international students in accordance with UKVI regulations;
• Work closely with the Academic Office, Doctoral College and Research, Innovation and Enterprise Services to ensure that Birmingham campus contributes constructively to the University’s Strategic Plan for Research and Commercialisation;
• Ensure representation of Birmingham campus’ portfolio within the University and at external events and committees;
• Support the Dean of Birmingham campus and Operational and Business Development Managers in the discharge of compliance issues such as health and safety, data protection and freedom of information;
• Foster productive working relationships with other Institutes and professional departments, within Birmingham campus’ agreed framework, criteria and plans;
• Any other duty identified and approved by the Provost and/or Dean of Birmingham campus commensurate with the level of the post.

- REQUIREMENTS -
You should have:
• A Doctoral qualification in at least one of the following disciplines: Business Management, Health & Social Care and/or Computing
• Evidence of current knowledge and understanding of the key drivers of the UK HE sector and the ability to ensure that these are reflected within the academic portfolio
• Proven and demonstrable experience in the design and development of curriculum content and learning and teaching practice
• Proven experience of quality assurance and quality enhancement, including compliance with the regulatory framework, audit, analysis and reporting requirements
• Proven experience and ability to analyse and present data as part of the effective decision-making and planning process
• Demonstrable experience of managing and motivating a diverse and multicultural team including full-time, fractional, and fixed term/hourly paid academics
• Proven knowledge of effective resource and budget management including action planning and working under pressure to meet conflicting demands
• Experience of working in an evolving environment and enabling others to be resilient, flexible and embrace change
• Previous experience at managerial level of contributing to the development of learning and teaching strategy at UK HE level
• Experience of collaborating and engaging with HE related external organisations, locally, regionally and internationally
• Demonstrable IT/technology skills for efficient and effective working

Please view the Job Description for further details, where you will also find a list of the essential and desirable ‘Person Specification’ criteria.

- FURTHER INFORMATION -
• Annual leave entitlement is 35 days annual leave per year (plus 8 bank holidays & 4 University closure days)

- HOW TO APPLY -
Please click the ‘Apply Now’ button to start your application. Each page of your application will be saved when you click ‘Next’ or ‘Previous’.

Please note, this application process does not include the option to submit a CV. Therefore, your application will be assessed based on your answers to the application questions only and, in particular, your Supporting Statement.

To arrange an informal chat with the Dean about this post please email Xin Gu at x.gu@uwtsd.ac.uk

Closing date: 23rd January 2022, 11:59 pm

Lecturer in Data Science
Swansea Campus (with hybrid working and travel to other locations as necessary)
£36,382 - £42,149 per annum

- ABOUT US -

The University of Wales Trinity Saint David (UWTSD) is an employment-focused university, dedicated to ensuring students from diverse backgrounds develop the academic knowledge and practical skills to thrive.

We offer innovative teaching, state-of-the-art equipment and superb support across a wide range of learning locations and courses.

We are now looking for a Lecturer in Data Science to join the Wales Institute of Science and Art on a full-time, permanent basis.

- THE ROLE -

As a Lecturer in Data Science, you will deliver courses to undergraduate and postgraduate students in areas such as data science, data analytics, big data, programming, machine learning, AI and formal statistics.

After devising a range of teaching and assessment materials covering the breadth and depth of data science, you will utilise a variety of teaching styles and approaches in diverse learning environments.

You will provide students with professional academic and pastoral feedback and support, ensuring the highest-quality student experience possible.

You will undertake scholarship, research, training or project work to contribute to our strategic priorities, ensuring ongoing professional development and enhancing the profile of the Academic Discipline, Institute and University.

Additionally, your role will involve:

- Dissertation supervision
- Student recruitment
- Marketing activities
- Research seminars and workshops

- ABOUT YOU -

To be considered as a Lecturer in Data Science, you will need:

- Experience in teaching, assessment and student support at undergraduate and postgraduate level in a relevant subject area
- Experience in the design and development of module content
- Knowledge and skills in the field of Data Science, Data Analytics, Big Data, programming (e.g R, Python), Formal Statistics and Artificial Intelligence or related subjects
- Good organisational and personal management skills
- Excellent interpersonal and communication skills with the ability to work collaboratively
- IT proficiency and experience of using e-resources
- Evidence of the ability to balance teaching, scholarship, research, administrative demands and deadlines
- A postgraduate qualification in computing or an IT discipline

A PhD or close to completion in a relevant discipline would be beneficial to your application, as would experience supervising postgraduate and research students.

- BENEFITS -

- Annual leave entitlement is 35 days’ annual leave per year, plus 8 bank holidays and 4 University closure days

Our employees get access to a great pay and benefits package in recognition of their valued contribution including:
- Competitive salary
- Pension scheme membership
- Family-friendly policies
- Career and development opportunities
- Support for mental health and wellbeing
- Staff discounts on a range of products and services
- Travel schemes, including the cycle to work scheme

Other organisations may call this role Assistant Professor, Lecturer, Assistant Professor in Data Science, Lecturer in Computing, Associate Lecturer in Data Science, or Lecturer in Computer Science.

So, if you’re wanting to further your career plan as a Lecturer in Data Science, please apply via the button shown.

Please note, this application process does not include the option to submit a CV. Therefore, your application will be assessed based on your answers to the application questions only and, in particular, your Supporting Statement.

Closing date: 31st January 2022, 11:59pm

Principal Administrative Officer
Lampeter Campus (Hybrid working with travel to other locations as necessary)
£31,406 - £35,326 per annum

- ABOUT US -

The University of Wales Trinity Saint David (UWTSD) is an employment-focused university, dedicated to ensuring students from diverse backgrounds develop the academic knowledge and practical skills to thrive.

We are now looking for a Principal Administrative Officer to join the Institute Office on our Lampeter campus for a full-time, permanent role.

- THE ROLE -

As a Principal Administrative Officer, you will join our Academy of Sinology and work closely with the Provost to oversee all aspects of administration.

Organising, managing and providing oversight to all admin activities, you will ensure effective operational support is provided and staff are managed effectively.

You will also ensure clear communication, line manage team members and provide support for budgetary and finance activities, marketing resources and academy policies.

- ABOUT YOU -

To be considered as a Principal Administrative Officer, you will need:

- Significant work experience in resources management
- Demonstrable experience in working with multiple stakeholders at an international level
- Strong experience in formulating, implementing and enhancing HR and/or staff development policies and procedures
- To demonstrate experience in the oversight and management of budgets and finance
- Experience in marketing and publication
- Previous experience in providing administrative support, especially in institutes where both English and Chinese are used
- To be highly proficient in oral and writing skills in both English and Chinese, and proficient in spoken Bahasa Malay
- Experience in international teaching institutes, that provide traditional Chinese cultural education
- A clear understanding of the principles of Confucianism, Taoism or Buddhism, and the knowledge of applying these principles to daily life practices
- A bachelor’s degree in jurisprudence business administration, or law
- To be a graduate or associate membership of an appropriate Chartered Institute (e.g. the ICSA)
- An MBA or diploma in business administration

- BENEFITS -

- Annual leave entitlement is 28 days’ annual leave per year, plus 8 bank holidays and 4 University closure days

Our employees get access to a great pay and benefits package in recognition of their valued contribution including:
- Good pay and conditions; as an accredited living wage employer, we offer competitive pay
- Pension scheme membership from USS to provide benefits for you and your family
- Family-friendly policies that provide for flexible working, including additional paid maternity and paternity leave
- Career and development opportunities, including support to gain further qualifications
- Support for mental health and wellbeing, including occupational health and counselling support services
- Staff discounts on a range of products and services
- Travel schemes, including the cycle to work scheme

Other organisations may call this role Lead Administrator, Sinology Administrator, Sinology Admin Manager, Administration Manager, Sinology Services Co-ordinator, or Sinology Academy Co-ordinator.

So, if you’re seeking your next challenge as a Principal Administrative Officer, please apply via the button shown.

Please note, this application process does not include the option to submit a CV. Therefore, your application will be assessed based on your answers to the application questions only and, in particular, your Supporting Statement.

Closing date: 1st February 2022, 11:59pm

Senior International Admissions and Immigration Services Officer X2
Swansea Campus (Hybrid working with travel to other locations as necessary)
£27,116 - £30,497 per annum

- ABOUT US -

The University of Wales Trinity Saint David (UWTSD) is an employment-focused university, dedicated to ensuring students from diverse backgrounds develop the academic knowledge and practical skills to thrive.

We offer innovative teaching, state-of-the-art equipment and superb support across a wide range of learning locations and courses.

Recognised for our friendliness, UWTSD ranked 1st in the UK for Courses and Lecturers in the Whatuni Student Choice Awards 2020.

We are now looking for a Senior International Admissions and Immigration Services Officer to join the Wales Global Academy based at our Swansea campus on a full-time, permanent basis.

- THE ROLE -

As a Senior International Admissions and Immigration Services Officer, you will manage a caseload of international students who have applied for a university place.

Specifically, you will manage all cases from an admission and immigration perspective, incorporating the admission, enrolment, visa and record management of international students.

Developing in-depth knowledge of our international admissions policies and UKVI student route requirements, you will handle admissions and immigration matters and checks throughout the student journey.

Additionally, you will offer Visa advice to all International Students and ensure we remain compliant with Home Office immigration laws and statutory requirements.

- ABOUT YOU -

To be considered as a Senior International Admissions and Immigration Services Officer, you will need:

- Experience of dealing with international applicants
- Knowledge of HE International admissions procedures
- Previous experience in providing high-quality administrative support
- Knowledge of relevant immigration regulations
- Excellent customer service skills in a high paced, high application volume environment
- Previous experience of customer care
- Previous experience of accurate data entry
- Experience in using MS Office and IT systems

- BENEFITS -

- Annual leave entitlement is 28 days’ annual leave per year, plus 8 bank holidays and 4 University closure days

Our employees get access to a great pay and benefits package in recognition of their valued contribution including:
- Good pay and conditions; as an accredited living wage employer, we offer competitive pay
- Pension scheme membership from USS to provide benefits for you and your family
- Family-friendly policies that provide for flexible working, including additional paid maternity and paternity leave
- Career and development opportunities, including support to gain further qualifications
- Support for mental health and wellbeing, including occupational health and counselling support services
- Staff discounts on a range of products and services
- Travel schemes, including the cycle to work scheme

Other organisations may call this role International Admissions Officer, Immigration Officer, International Student Support Officer, International Partnerships Officer, Senior Admissions Officer, International Engagement Officer, or International Officer.

So, if you’re seeking your next challenge as a Senior International Admissions and Immigration Services Officer, please apply via the button shown.

Please note, this application process does not include the option to submit a CV. Therefore, your application will be assessed based on your answers to the application questions only and, in particular, your Supporting Statement.

Closing date: 25th January 2022, 11:59pm

Principal VLE Developer
Carmarthen or Swansea (with hybrid working)
Competitive salary

- ABOUT US -

The University of Wales Trinity Saint David (UWTSD) is an employment-focused university, dedicated to ensuring students from diverse backgrounds develop the academic knowledge and practical skills to thrive.

What’s more, we placed 13th for teaching quality in The Times and The Sunday Times Good University Guide 2022 and 8th in the UK for ‘Social Inclusion’ in this league table this year.

We are now looking for a Principal VLE Developer to join us at our Swansea or Carmarthen campus, on a full-time permanent basis, working 37 hours per week.

- THE ROLE -

As a Principal VLE Developer, will provide technical expertise, software development and support of the University’s Virtual Learning Environment (VLE) and other learning technologies.

In collaboration with the Digital Services team, you will develop the VLE user experience, ensuring practical, engaging and coherent design and function.

You will liaise with colleagues and stakeholders to facilitate software solutions and certify that these encompass all requirements and principles in accordance with the ‘Agile Scrum’ workload planning.

Additionally, you will research emerging application development software products, languages and standards and make recommendations for any necessary updates or improvements to enhance the performance of VLE systems.

- ABOUT YOU -

To be considered as a Principal VLE Developer, you will need:

- Experience in providing high quality VLE software systems support, preferably using Moodle and Microsoft Teams
- Experience of operational development of VLE solutions
- Experience of providing specialist advice and information relating to VLEs to a wide range of stakeholders with different levels of technological knowledge
- Excellent knowledge of SQL and/or MySQL, PHP and other programming languages
- Evidence of stakeholder engagement to capture requirements and define targeted software solutions
- A good general level of education

A degree in a computer related discipline would be advantageous to your application, but not essential.

- BENEFITS -

- 28 days’ annual leave per year, plus 8 bank holidays and 4 University closure days
- Good pay and conditions; as an accredited living wage employer, we offer competitive pay
- Pension scheme membership from USS to provide benefits for you and your family
- Family-friendly policies that provide for flexible working, including additional paid maternity and paternity leave
- Career and development opportunities, including support to gain further qualifications
- Support for mental health and wellbeing, including occupational health and counselling support services
- Staff discounts on a range of products and services
- Travel schemes, including the cycle to work scheme

Other organisations may call this role Software Developer, Software Programmer, VLE Developer, Lead Developer, Lead Programmer, or Development Lead.

So, if you’re looking to impact digital learning as our Principal VLE Developer, please apply via the button shown.

Please note, this application process does not include the option to submit a CV. Therefore, your application will be assessed based on your answers to the application questions only and, in particular, your Supporting Statement.

Closing date: 24th January 2022, 11:59pm

Archives & Records Officer
Swansea, Carmarthen or Lampeter campus (hybrid working with travel to other locations as necessary)
Grade 6 / £31,406 to £35,326 per annum

- ABOUT US -

The University of Wales Trinity Saint David (UWTSD) is an employment-focused university, dedicated to ensuring students from diverse backgrounds develop the academic knowledge and practical skills to thrive.

13th for teaching quality in the Times and The Sunday Times Good University Guide 2022 and 8th in the UK for ‘Social Inclusion’ in this league table this year.

We are now looking for an Archives & Records Officer to join our dedicated teams at our Swansea, Carmarthen or Lampeter campuses on a full-time, permanent basis.

- THE ROLE -

As an Archives & Records Officer, you will help create an effective culture of good archives and records management across the University, providing leadership in this specialist field.

Managing, planning and supervising all archives and records operations, you will analyse the current condition of archives and records and determine appropriate preservation priorities.

You will provide an initial point of contact to internal enquiries around best practice records management and will also lead on the research, development and execution of special collections and exhibitions.

Please note, this role will involve lifting and carrying objects and manual dexterity.

- ABOUT YOU -

To be considered as an Archives & Records Officer, you will need:

- Demonstrable experience in the delivery of customer service excellence
- Demonstrable experience in records or archives, preferably including work with born-digital or digitised materials
- Applied experience and knowledge of appropriate legislation, standards and best practice
- An understanding of digitisation standards and best practice in data governance
- Excellent IT and digital skills, including records management services
- Excellent interpersonal, presentation and communication skills
- A relevant first degree or equivalent experience that demonstrates relevant levels of knowledge and skills in librarianship, archives or records management
- A recognised professional post-graduate qualification in librarianship, archives or records management

- BENEFITS –

- Annual leave entitlement is 28 days’ annual leave per year, plus eight bank holidays and four University closure days

Our employees get access to a great pay and benefits package in recognition of their valued contribution including:

- Good pay and conditions; as an accredited living wage employer, we offer competitive pay
- Pension scheme membership from USS to provide benefits for you and your family
- Family-friendly policies that provide for flexible working, including additional paid maternity and paternity leave
- Career and development opportunities, including support to gain further qualifications
- Support for mental health and wellbeing, including occupational health and counselling support services
- Staff discounts on a range of products and services
- Travel schemes, including the cycle to work scheme

Other organisations may call this role Archives Manager, Lead Archivist, Archives and Records Manager, Records Officer, Archives Officer, Records Management Officer, Archives Supervisor, or Records Supervisor.

So, if you’re seeking your next challenge as an Archives & Records Officer, please apply via the button shown.

Please note, this application process does not include the option to submit a CV. Therefore, your application will be assessed based on your answers to the application questions only and, in particular, your Supporting Statement.

Closing date: 31st January 2022, 11:59pm

Customer Service Librarian
Carmarthen campus (hybrid working with travel to other locations as necessary)
£31,406 - £35,326

- ABOUT US -

The University of Wales Trinity Saint David (UWTSD) is an employment-focused university, dedicated to ensuring students from diverse backgrounds develop the academic knowledge and practical skills to thrive.

We offer innovative teaching, state-of-the-art equipment and superb support across a wide range of learning locations and courses.

What’s more, we were listed as 13th for teaching quality in the Times and The Sunday Times Good University Guide 2022 and 8th in the UK for ‘Social Inclusion’ in this league table this year.

We are now looking for a Customer Service Librarian to join our Carmarthen campus on a full-time, permanent basis, working 22 hours per week.

- THE ROLE –

As a Customer Service Librarian, you will ensure excellent services are delivered to all library users across our campuses.

Taking responsibility for the day-to-day operation of front-line lending services, you will ensure that our libraries are places of learning where a diverse range of users can make best use of the space.

Managing library staff, you will ensure that all library services are co-ordinated across our multiple university sites. You will drive standards and ensure they are maintained to the highest degree.

- ABOUT YOU -

To be considered as a Customer Service Librarian, you will need:

- Previous experience of working in a library in a customer service role
- Evidence of, and commitment to, customer service excellence
- Experience of planning, managing and delivering customer-facing services
- Experience of staff line management or supervision
- Experience in the delivery of staff training with evidence of willingness to innovate in training and development
- Good understanding of, and commitment to, the use of technology to support the delivery of customer services
- Well-developed IT and digital skills
- A relevant first degree or equivalent practical experience that demonstrates relevant levels of knowledge and skills in librarianship, customer services and front-line services
- A professional qualification in Library and/or Information Studies

- BENEFITS –

- Annual leave entitlement is 28 days’ annual leave per year, plus 8 bank holidays and 4 University closure days

Our employees get access to a great pay and benefits package in recognition of their valued contribution including:

- Good pay and conditions; as an accredited living wage employer, we offer competitive pay
- Pension scheme membership from USS to provide benefits for you and your family
- Family-friendly policies that provide for flexible working, including additional paid maternity and paternity leave
- Career and development opportunities, including support to gain further qualifications
- Support for mental health and wellbeing, including occupational health and counselling support services
- Staff discounts on a range of products and services
- Travel schemes, including the cycle to work scheme

Other organisations may call this role Library Manager, Senior Librarian, or Head Librarian.

So, if you feel you could thrive and make an impact as our Customer Service Librarian, please apply via the button shown.

Please note, this application process does not include the option to submit a CV. Therefore, your application will be assessed based on your answers to the application questions only and, in particular, your Supporting Statement.

Closing date: 31st January 2022, 11:59pm

- ABOUT US -
The Institute of Inner-City Learning (IICL) is one of the University of Wales Trinity Saint David’s four Institutes with campuses in Birmingham and London.

The IICL has multiple intakes per annum, delivers continuous learning, teaching and recruitment cycles and operates in an intensely competitive inner-city and multicultural HE environment. The Institute currently has approx. 4,000 non-residential students on Certificates of Higher Education, Honours degrees, Masters and Doctoral programmes, some of which are also taught at weekends.

- THE ROLE –
The post holder will provide general cleaning duties at the London campus of the University. A crucial part of the role will be the requirement to provide excellent support service, and to have the flexibility to support any other operations in order to keep the campus clean and tidy.

Main duties will include:
• Undertake cleaning duties in a thorough, accurate and timely manner with appropriate attention to detail
• Ensure machinery such as hoovers and buffers are used in compliance with Health & Safety requirements
• Demonstrate the ability to understand and follow instructions, understanding the use of an established practice, procedure or techniques
• Move furniture as necessary in order to clean all designated areas
• Transport necessary cleaning materials and equipment from area to area, and to ensure that they are kept in a clean and safe working order
• Plan cleaning of own designated areas, in an efficient and effective manner
• Flag maintenance issues, problems, difficulties or immediately-identified faults that prevent you from delivering service as agreed
• Be aware of and immediately report any potential workplace / personal Health & Safety hazards
• Occasionally undertake the cleaning of bodily fluids / substances, ensuring that such spillages are dealt with promptly and correctly, in line with the Control of Substances Hazardous to Health (COSHH) Regulations.
• Maintain records and complete maintenance report forms, as required
• Be strongly self-motivated and proactive in identifying cleaning requirements
• Work effectively with, and support other team members to help deliver a high level cleaning service
• Work to a set pattern each day
• Wear the correct uniform at all times, and the appropriate protective clothing when dealing with all body fluid spillages
• Follow safety procedures using electrical equipment or technical machinery
• Be supportive of new members of the team and explain to them where certain equipment can be found and how to use equipment on a routine basis.
• Have a basic level of knowledge to be able to carry out the role. This will typically be acquired through practice.
• To be responsive to requests from various means, and assist with accidents, incidence or spillages as required

Please view the Job Description for further details, where you will also find a list of the essential and desirable ‘Person Specification’ criteria.

- REQUIREMENTS -
You should have:
• Ability to communicate confidently in English language
• Previous cleaning or domestic experience in a work-based setting
• Good interpersonal and communication skills
• Ability to follow instructions, guidelines and procedures
• Capable of demonstrating self-motivation
• Recognises the importance of building sound working relationships
• Ability to work effectively as an individual, as part of a team and in partnership with others
• Adopts a positive approach to personal learning and development
• Ability and preparedness to work flexibly, which may include Saturdays, Sundays, bank holidays and out of normal office hours when required, on a rota system

- FURTHER INFORMATION -
• Annual leave entitlement is 28 days annual leave per year pro rata (plus 8 bank holidays & 4 University closure days pro rata)

- HOW TO APPLY -
Please click the ‘Apply Now’ button to start your application. Each page of your application will be saved when you click ‘Next’ or ‘Previous’.

Please note, this application process does not include the option to submit a CV. Therefore, your application will be assessed based on your answers to the application questions only and, in particular, your Supporting Statement.

Note: Your correspondence language will be determined by the language you apply in.

Closing date: 21st January 2022, 11:59 pm

-ABOUT US-
The Institute of Inner City Learning (IICL) is one of the University of Wales Trinity Saint David’s four Institutes with campuses in Birmingham and London.

The IICL has multiple intakes per annum, delivers continuous learning, teaching and recruitment cycles and operates in an intensely competitive inner-city and multicultural HE environment. The Institute
currently has approx. 4,000 non residential students on Certificates of Higher Education, Honours degrees, Masters and Doctoral programmes, some of which are also taught at weekends.

- THE ROLE –
The post is concerned with the delivery of a front-facing support service and behind the scenes administrative support, playing an integral role in delivering an excellent customer and administrative service. The post holder will be expected to work effectively and pro-actively without constant supervision. An essential part of the role will be to support the Campus in its front of house and administrative needs. In order to deliver an effective customer focused service, flexibility in terms of work, and team support will be vital. The post holder will need to be focused on delivering high quality standards in service and will be expected to have sound knowledge of processes and procedures relating to the Campus’ administration as well as a good working knowledge of the broader aims and objectives of the UWTSD.

The post holder will be responsible for recording, monitoring and following up of incoming requirements received in person, by phone or electronically and either deal with them or forward them on to the relevant persons. The post holder will be expected to respond to routine enquiries and requests for information independently. The post holder will further be responsible for a variety of administrative tasks appropriate to the grade including: scheduling, completing basic financial functions, maintaining key external relationships with University suppliers, and coordinating orders, among others.

Flexibility to support any areas of the Birmingham Campus or the wider University in order to deliver an efficient customer focused service will be a crucial part of the role. Please note the role is for a weekend delivery.

Main duties will include:
• Maintaining effective and professional communication channels
• Providing and maintaining an effective reception and/or helpdesk service for all clients
• Providing and maintaining an effective switchboard operation at all times
• Being responsible for maintaining operational documentation accurately
• Undertaking Event, Conference and Room Booking administration and support, including the issuing of function sheets
•Arranging, servicing and supporting internal and external meetings including coordination of information and diaries
• Meeting and greeting contractors and internal and external customers for day to day business and functions
• Processing incoming and outgoing mail / deliveries
• Providing administrative support, car parking availability and general site information
• Being responsible for sending mail shots and other marketing materials as required
• Providing support as required for the finance function such as purchase orders, processing / matching supplier invoices, raising internal / external invoices, quotations for approval by nominated individuals and analysing figures
• Setting up forms for seeking feedback and administration of feedback from conference attendees, students, staff etc.
• Undertaking day to day administration including updating access cards, mail franking and general filing
• Undertaking departmental administration including the recording of absences, leave, time in lieu, training/personal development activities, timesheets, and rota administration
• Undertaking activities relating to operating the Building Management System as well as Quantarc or equivalent
• Taking measures to ensure cleanliness and safety are maintained at all times in your working area and communal university spaces
• Adopting and sustaining a professional image, positively promoting the University at all times
• Wearing the correct uniform at all times
• Understanding and appreciating multicultural aspects of all stakeholders in all communications and interactions
• Communicating effectively and professionally in both formal and informal situations with colleagues at all levels within the University, with students and where applicable their parents/guardians/close relations
• Responding promptly to routine enquiries and requests for information, ensuring that a positive campus and corporate image is created and maintained at all times
• Understanding and convey information in a clear and accurate manner
• Undertaking any other tasks which may be assigned from time to time from Senior Managers including administrative support to operations departments where needed
• Ensuring appropriate referral to senior team members of issues and incidents

- REQUIREMENTS -
You should have:
• Good level of general education
• Previous experience in providing high quality administrative support
• Evidence of providing high quality customer service
• Ability to demonstrate effective organisational skills
• Good interpersonal and communication skills with the ability to communicate effectively at all levels
• Ability to apply attention to detail
• IT literate possessing knowledge of Microsoft Office packages inc. experience of using these programs in a working environment
• Experience of dealing with difficult and high-pressure situations
• Demonstrates self-motivation and the ability to work unsupervised
• Demonstrates respect for a diverse range of people and recognises the importance of building sound working relationships
• Recognises the need for and demonstrate appropriate confidentiality
• Prepared to work flexibly, including traveling between sites/locations when required
• Adopts a positive approach to personal learning and development

Please view the Job Description for further details, where you will also find a list of the essential and desirable ‘Person Specification’ criteria.

- HOW TO APPLY -
Please click the ‘Apply Now’ button to start your application. Each page of your application will be saved when you click ‘Next’ or ‘Previous’.

Please note, this application process does not include the option to submit a CV. Therefore, your application will be assessed based on your answers to the application questions only and, in particular, your Supporting Statement.

Note: Your correspondence language will be determined by the language you apply in.

Closing date: 25th January 2022, 11:59 pm

Registry Services Officer (Maternity Contract)
Swansea campus (Hybrid working with travel to other locations as necessary)
£22,847 - £26,341 per annum

- ABOUT US -

The University of Wales Trinity Saint David (UWTSD) is an employment-focused university, dedicated to ensuring students from diverse backgrounds develop the academic knowledge and practical skills to thrive.

We are now looking for a Registry Services Officer to join our Registry Department on our Swansea campus on a full-time, temporary basis, covering a period of maternity leave.

- THE ROLE -

As a Registry Services Officer, you will be responsible for providing senior administrative and data management support to the University.

Responding in a professional and timely manner to queries from students, staff and external stakeholders, you will support student enrolment and liaise with the Student Loans Company (SLC).

You will help arrange examinations and enable and support examining boards, as well as co-ordinating graduation ceremonies and certification and preparing transcripts and award confirmation documents.

Your role will also involve:

- Improving data quality in preparation for internal and external reporting purposes
- Running data checks to identify and resolve data errors
- Assisting in arranging key events such as the induction weekend and enrolment sessions

- ABOUT YOU –

To be considered as a Registry Services Officer, you will need:

- A HND qualification or equivalent experience
- Evidence of providing high quality customer care
- Excellent interpersonal and communication skills
- Strong organisational skills
- A detail-oriented approach
- Experience of using MS Office and IT systems

Knowledge of data legislation would be beneficial to your application, as would previous experience of data entry and data retrieval. Previous experience in providing high-quality administrative support would also be advantageous, as would experience working with students, including non-traditional learners.

- BENEFITS -

- Annual leave entitlement is 28 days’ annual leave per year, plus 8 bank holidays and 4 University closure days

Our employees get access to a great pay and benefits package in recognition of their valued contribution including:
- Good pay and conditions; as an accredited living wage employer, we offer competitive pay
- Pension scheme membership from USS to provide benefits for you and your family
- Family-friendly policies that provide for flexible working, including additional paid maternity and paternity leave
- Career and development opportunities, including support to gain further qualifications
- Support for mental health and wellbeing, including occupational health and counselling support services
- Staff discounts on a range of products and services
- Travel schemes, including the cycle to work scheme

Other organisations may call this role Admissions Officer, Student Registry Officer, Registry Officer, Registry Administrator, or Administrator.

So, if you want to make your next step the right one as a Registry Services Officer, please apply via the button shown.

Please note, this application process does not include the option to submit a CV. Therefore, your application will be assessed based on your answers to the application questions only and, in particular, your Supporting Statement.

Closing date: 7th February 2022, 11:59pm

- ABOUT US -
The Institute of Inner-City Learning (IICL) is one of the University of Wales Trinity Saint David’s four Institutes with campuses in Birmingham and London.

The IICL has multiple intakes per annum, delivers continuous learning, teaching and recruitment cycles and operates in an intensely competitive inner-city and multicultural HE environment. The Institute currently has approx. 4,000 non-residential students on Certificates of Higher Education, Honours degrees, Masters and Doctoral programmes, some of which are also taught at weekends.

- THE ROLE -
The main purpose of the job is to provide advice and support to disabled students. Your duties will include: assessment activity to identify Specific Learning Differences; disability review interviews with disabled applicants; and all aspects of administration of support for disabled students at the London campuses. This will include, where appropriate, supporting students in their application for Disabled Students’ Allowance (DSA). You will act as a point of contact for all disabled students, including those not eligible for DSA support.

You will be required to liaise with a range of external agencies including assessors and funding bodies. Internally, you will be required to liaise with a range of colleagues including other members of professional support and academic staff, to ensure that the needs of disabled students are met. As a key member of the Learning Support Team, you will participate in the University’s regulatory procedures for supporting disabled students including Statements of Compensatory Measures and Extenuating Circumstances procedures.

You will have an in-depth understanding of learning support in a higher education context, and in undertaking your responsibilities will be expected to lead by example and to promote Equality and Diversity and the Dignity at Work ethos.

The role may involve working at other campuses and might require duties outside of normal working hours. You will work remotely whilst the current COVID-19 situation necessitates working from home, but your primary location will be London. This is a Full-time permanent job with a Part-Time option for the right candidate. Please note the role may include weekend support.

Please view the Job Description for further details, where you will also find a list of the essential and desirable ‘Person Specification’ criteria.

- REQUIREMENTS -
You will need to hold:
• An honours degree or equivalent
• Level 5 qualification in SpLDs

You should also have:
• Evidence of current experience of disabled student support at undergraduate and/or postgraduate level
• Excellent knowledge of disability legislation
• Experience of interpreting diagnostic and Needs Assessments reports
• Good interpersonal and communication skills with the ability to communicate effectively at all levels
• Ability to demonstrate effective IT and organisational skills

- FURTHER INFORMATION -
• Annual leave entitlement is 28 days annual leave per year, pro rata (plus 8 bank holidays & 4 University closure days, pro rata)
• This post is subject to a Disclosure & Barring Service (DBS) check. A satisfactory DBS certificate must be provided before a start date can be confirmed

- HOW TO APPLY -
Please click the ‘Apply Now’ button to start your application. Each page of your application will be saved when you click ‘Next’ or ‘Previous’.

Please note, this application process does not include the option to submit a CV. Therefore, your application will be assessed based on your answers to the application questions only and, in particular, your Supporting Statement.

Closing date: Friday, 28th January 2022, 11:59pm