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Current Vacancies

Administration

Administrative Officer

Cardiff

Job Ref
51282
Location
Cardiff
Salary
£25,138 - £28,759 per annum

Administrative Officer
Cardiff base, and should be able and prepared to work at home, and at other locations as necessary
£25,138 - £28,759 per annum

- ABOUT US -

The University of Wales Trinity Saint David (UWTSD) is proud of our dedicated and talented employees, and we work together as a team to make a difference to the lives of our students and the communities we serve. We are 14th in the UK for Social Inclusion and 28th in the UK for Teaching Quality (Times and Sunday Times Good University Guide, 2023), and 21st in the UK for Student Satisfaction (Complete University Guide, 2023). Our success depends heavily on the commitment and skills of our people.

We are now looking for an Administrative Officer , to join our team on a full-time, permanent basis, working 37 hours per week.

- THE ROLE –

The Administrative Officer will be line managed by the Head of Collaborative Partnerships (Operations) and will undertake a broad range of administrative and co-ordination duties required to support the work of the Collaborative Partnerships Office.
Please view the job description for further details.

- ABOUT YOU -

To be considered as an Administrative Officer, you will need:
- Good general level of education.
- Previous experience in providing high quality administrative support
- Good interpersonal and communication skills with the ability to communicate effectively at all levels and through all media
- Ability to demonstrate effective organisational skills, including the ability to meet tight deadlines
- Ability to apply attention to detail
- A good proficiency in the use of Microsoft and other software packages.

It would also be beneficial if you had:
- Educated to HND or degree level
- Previous experience of working in Higher Education
- Ability to communicate through the medium of Welsh

- BENEFITS –

- Annual leave entitlement is 28 days’ annual leave per year, plus 8 bank holidays and 4 University closure days

Our employees get access to a comprehensive pay and benefits package in recognition of their valued contribution including:
- Competitive pay and pay progression
- Generous annual leave allowance including Christmas/New Year closure
- Pension scheme membership from USS to provide benefits for you and your family
- Access to a benefits and wellbeing platform, with a choice of benefits to suit your needs, including electric vehicle salary sacrifice scheme and financial wellbeing services
- Support for health and wellbeing, including access to on-campus sports facilities at discounted rates, occupational health, and counselling support services
- Career and development opportunities, including support to gain further qualifications
- Family-friendly policies that provide for flexible working, including enhanced paid maternity and paternity leave
- Travel schemes, including the cycle to work scheme.

This application process does not include the option to submit a CV. Your application will be assessed based on your answers to the application questions only, particularly your Supporting Statement.
Note your correspondence language will be determined by the language you apply in. To apply in Welsh, please click ‘Cymraeg’ at the top right of the screen.

Closing date: 9 April 2024, 11:59pm

Function
Administration
Status
Full Time
Type
Permanent
Hours
37

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Administrative Officer

Swansea

Job Ref
51263
Location
Swansea
Salary
£25,138 to £28,759 per annum (pro rata)

Administrative Officer
Swansea campus, but should be able and prepared to work at home, and at other locations as necessary
£25,138 to £28,759 per annum (pro rata).

- ABOUT US -

The University of Wales Trinity Saint David (UWTSD) is proud of our dedicated and talented employees, and we work together as a team to make a difference to the lives of our students and the communities we serve. We are 14th in the UK for Social Inclusion and 28th in the UK for Teaching Quality (Times and Sunday Times Good University Guide, 2023), and 21st in the UK for Student Satisfaction (Complete University Guide, 2023). Our success depends heavily on the commitment and skills of our people.

We are now looking for an Administrative Officer, to join our team on a part time, permanent basis, working 22.2 hours per week.

- THE ROLE –

The officer will be required to assist with minuting meetings, arrange purchase orders, send communications, maintain documentation, monitor information, plan meetings and events, and generally assist with administration duties required by the EAO and Academic leads.

Proficiency in spoken and written Welsh is required to a reasonable standard, but translation-level fluency is not necessary. The successful candidate would have the opportunity to develop their Welsh language skills through university modules post-employment.

- ABOUT YOU -

To be considered as an Administrative Officer, you will need:
- Good level of general education
- Previous experience in providing high quality administrative support
- Good interpersonal and communication skills with the ability to communicate effectively at all levels and through all media
- Ability to demonstrate effective organisational skills, including the ability to meet tight deadlines
- Ability to apply attention to detail
- Experience of working with committees or minuting meetings
- A good proficiency in the use of Microsoft and other software packages
- Demonstrated experience maintaining documentation and monitoring information
- Ability to communicate through the medium of Welsh – oral and written

It would also be beneficial if you had:

- Educated to HND or degree level or equivalent experience
- Previous experience of working in Higher Education
- Previous experience in a customer service role

- BENEFITS –

- Annual leave entitlement is 28 days’ annual leave per year, plus 8 bank holidays and 4 University closure days

Our employees get access to a comprehensive pay and benefits package in recognition of their valued contribution including:
- Competitive pay and pay progression
- Generous annual leave allowance including Christmas/New Year closure
- Pension scheme membership from USS to provide benefits for you and your family
- Access to a benefits and wellbeing platform, with a choice of benefits to suit your needs, including electric vehicle salary sacrifice scheme and financial wellbeing services
- Support for health and wellbeing, including access to on-campus sports facilities at discounted rates, occupational health, and counselling support services
- Career and development opportunities, including support to gain further qualifications
- Family-friendly policies that provide for flexible working, including enhanced paid maternity and paternity leave
- Travel schemes, including the cycle to work scheme.

This application process does not include the option to submit a CV. Your application will be assessed based on your answers to the application questions only, particularly your Supporting Statement.
Note your correspondence language will be determined by the language you apply in. To apply in Welsh, please click ‘Cymraeg’ at the top right of the screen.

Closing date: 15 April 2024, 11:59pm

Function
Administration
Status
Part Time
Type
Permanent
Hours
22.2

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Cyfieithiad

Prif Swyddog Cyfieithu

Lleoliad Campws Hyblyg

Job Ref
51283
Location
Lleoliad Campws Hyblyg
Salary
£33,966 - £38,205 y flwyddyn

Prif Swyddog Cyfieithu
Un o gampysau’r Brifysgol yng Nghymru (yn dibynnu ar leoliad yr ymgeisydd llwyddiannus) yn rhannol, ond dylid gallu gweithio gartref a bod yn barod i wneud hynny, ac mewn lleoliadau eraill, yn ôl yr angen.
£33,966 - £38,205 y flwyddyn

- AMDANOM NI -

Mae Prifysgol Cymru Y Drindod Dewi Sant yn falch o’n gweithwyr ymroddedig a dawnus, ac rydym yn cydweithio’n dîm i wneud gwahaniaeth i fywydau ein myfyrwyr a’r cymunedau rydym yn eu gwasanaethu. Rydym yn 14eg yn y DU am Gynhwysiant Cymdeithasol a 28fed yn y DU am Ansawdd Addysgu (Times and Sunday Times Good University Guide, 2023), ac yn 21ain yn y DU am Fodlonrwydd Myfyrwyr (Complete University Guide, 2023).Mae ein llwyddiant yn pwyso’n drwm ar ymrwymiad a sgiliau ein pobl.
Rydym 'nawr yn chwilio am Brif Swyddog Cyfieithu i ymuno â ni ar sail llawn-amser, neu ddwy swydd ran amser / rhannu swydd am dymor penodedig (cyfnod mamolaeth).

- Y RÔL –
Rôl y Prif Swyddog Cyfieithu fydd ymuno â Phrif Swyddogion Cyfieithu eraill yr Uned Gyfieithu er mwyn cynnal y gwasanaeth hwn mewn ffordd mor effeithlon â phosib. Bydd gofyn i’r ymgeisydd llwyddiannus gyfieithu dogfennau amrywiol o’r Saesneg i’r Gymraeg ac o’r Gymraeg i’r Saesneg, gan gynnwys dogfennaeth sy’n gysylltiedig â rhaglenni academaidd y Brifysgol ynghyd â pholisïau sefydliadol a dogfennau adrannau gweinyddol.
Gwelir y ddisgrifiad swydd am fwy o wybodaeth.

- AMDANOCH CHI –
Er mwyn cael eich ystyried ar gyfer rôl Prif Swyddog Cyfieithu, bydd angen i chi feddu ar y canlynol:
- Gradd gydag anrhydedd yn y Gymraeg neu gymhwyster cyfwerth
- Profiad blaenorol o weithio fel cyfieithydd
- Sgiliau technoleg gwybodaeth priodol
- Y gallu i weithio’n annibynnol
- Y gallu i weithio fel rhan o dîm
- Y gallu i weithio dan bwysau
- Sgiliau iaith ardderchog yn y Gymraeg a’r Saesneg
- Sgiliau rhyngbersonol o safon uchel a’r gallu i gyfathrebu’n briodol ag eraill
- Mae’r gallu i gyfathrebu ar lefel uchel yn y Gymraeg a’r Saesneg, ar lafar ac ar bapur, yn gwbl allweddol i’r swydd hon

Mi fydd hi’n buddiol hefyd cael:
- Cymhwyster cydnabyddedig yn Saesneg ar lefel 3 neu gymhwyster cyfwerth
- Aelodaeth o Gymdeithas Cyfieithwyr Cymru neu gorff cyfieithu arall
- Profiad blaenorol o ddefnyddio meddalwedd cof Cyfieithu
- Y gallu i ymgymryd â gwaith cyfieithu ar y pryd

- BUDDIANNAU -

- Bydd gennych hawl i 28 diwrnod o wyliau blynyddol y flwyddyn, yn ogystal ag wyth gwyl banc a phedwar diwrnod pan fydd y Brifysgol ynghau

Caiff ein gweithwyr fanteisio ar becyn cyflog a buddion gwych mewn cydnabyddiaeth o’u cyfraniad gwerthfawr gan gynnwys:
- Cyflog cystadleuol a dilyniant cyflog
- Lwfans gadael blynyddol hael gan gynnwys diwrnodau cau’r Nadolig/Blwyddyn Newydd
- Aelodaeth o gynllun pensiwn gan yr USS i ddarparu buddion ar eich cyfer chi a’ch teulu
- Manteisio ar blatfform buddion a llesiant, gyda dewis o fuddion i weddu i’ch anghenion, gan gynnwys cynllun aberthu cyflog ar gyfer cerbyd trydan a gwasanaethau llesiant ariannol
- Cymorth i iechyd meddwl a llesiant, gan gynnwys defnyddio cyfleusterau chwaraeon ar y campws am bris gostyngol, gwasanaethau cymorth iechyd galwedigaethol a chwnsela
- Cyfleoedd gyrfa a datblygu, gan gynnwys cefnogaeth i ennill cymwysterau pellach
- Polisïau sy’n gefnogol i deuluoedd ac sy’n darparu ar gyfer gweithio’n hyblyg, gan gynnwys absenoldeb mamolaeth a thadolaeth ychwanegol â thâl
- Cynlluniau teithio gan gynnwys y cynllun beicio i’r gwaith.

Nodwch nad yw'r broses ymgeisio hon yn cynnwys yr opsiwn i gyflwyno CV. Felly, asesir eich cais ar sail eich atebion i gwestiynau'r cais yn unig, ac yn arbennig ar sail eich Datganiad Personol.
Noder: Eich iaith at ddibenion gohebu fydd yr iaith a ddefnyddiwch i gyflwyno eich cais. I wneud cais yn y Saesneg, cliciwch ar ‘English’ yng nghornel dde uchaf y sgrin.

Dyddiad cau: 18 Ebrill 2024, 11:59pm

Function
Cyfieithiad
Status
Amser llawn
Type

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Gweinyddiaeth

Swyddog Gweinyddol

Abertawe

Job Ref
51263
Location
Abertawe
Salary
£25,138 to £28,759 y flwyddyn (pro rata)

Swyddog Gweinyddol
Campws Abertawe, ond dylid bod yn gallu gweithio gartref ac mewn lleoliadau eraill yn ôl yr angen, ac yn barod i wneud hynny.
£25,138-£28,759 y flwyddyn (pro rata).

- AMDANOM NI -

Mae Prifysgol Cymru y Drindod Dewi Sant (PCYDDS) yn falch o’n gweithwyr ymroddedig a thalentog, ac rydym yn dîm sy'n gweithio gyda’n gilydd i wneud gwahaniaeth i fywydau ein myfyrwyr a’r cymunedau yr ydym yn eu gwasanaethu. Rydym yn y 14eg safle yn y DU ar gyfer Cynhwysiant Cymdeithasol ac yn yr 28ain safle yn y DU ar gyfer Ansawdd yr Addysgu (Canllaw Prifysgolion Da The Times a'r Sunday Times, 2023), ac yn yr 21ain safle yn y DU ar gyfer Boddhad Myfyrwyr (Complete University Guide, 2023). Mae ein llwyddiant yn dibynnu'n helaeth ar ymrwymiad a sgiliau ein pobl.
Rydym 'nawr yn chwilio am Swyddog Gweinyddol i ymuno â'n tîm yn rhan-amser ac yn barhaol, gan weithio 22.2 awr yr wythnos.

- Y RÔL -

Bydd gofyn i'r swyddog gynorthwyo i gymryd cofnodion mewn cyfarfodydd, trefnu archebion prynu, anfon deunydd cyfathrebu, cynnal dogfennau, monitro gwybodaeth, cynllunio cyfarfodydd a digwyddiadau, a chynorthwyo'n gyffredinol i gyflawni dyletswyddau gweinyddol sy'n ofynnol gan y Prif Swyddog Gweinyddol a'r arweinwyr Academaidd.

Mae angen hyfedredd mewn Cymraeg llafar ac ysgrifenedig i safon resymol, ond nid oes angen rhuglder ar lefel cyfieithu. Byddai'r ymgeisydd llwyddiannus yn cael cyfle i ddatblygu ei sgiliau Cymraeg drwy fodiwlau prifysgol ar ôl cyflogaeth.

- AMDANOCH CHI -

Er mwyn cael eich ystyried ar gyfer rôl y Swyddog Gweinyddol, bydd angen i chi feddu ar y canlynol:
- Lefel dda o addysg gyffredinol
- Profiad blaenorol o ddarparu cymorth gweinyddol o ansawdd uchel
- Sgiliau rhyngbersonol a chyfathrebu da, a'r gallu i gyfathrebu mewn modd effeithiol ar bob lefel a thrwy bob cyfrwng
- Y gallu i amlygu sgiliau trefnu effeithiol, gan gynnwys y gallu i fodloni terfynau amser tyn
- Y gallu i roi sylw i fanylion
- Profiad o weithio gyda phwyllgorau neu gymryd cofnodion mewn cyfarfodydd
- Hyfedredd da yn y defnydd o Microsoft a phecynnau meddalwedd eraill
- Profiad amlwg o gynnal dogfennau a monitro gwybodaeth
- Y gallu i gyfathrebu trwy gyfrwng y Gymraeg – ar lafar ac yn ysgrifenedig

Byddai hefyd o fantais i'ch cais pe byddech yn meddu ar y canlynol:

- Addysg hyd at lefel HND, gradd, neu brofiad cyfatebol
- Profiad blaenorol o weithio ym maes Addysg Uwch
- Profiad blaenorol mewn rôl gwasanaeth cwsmeriaid

- BUDDION -

- Bydd gennych hawl i 28 diwrnod o wyliau blynyddol y flwyddyn, yn ogystal ag wyth gwyl banc a phedwar diwrnod pan fydd y Brifysgol ynghau.

Mae ein cyflogeion yn cael mynediad at becyn cyflog a buddion cynhwysfawr yn gydnabyddiaeth am eu cyfraniad gwerthfawr, sy'n cynnwys:
- Cyflog cystadleuol a datblygiad cyflog
- Lwfans gwyliau blynyddol hael, yn cynnwys cau dros y Nadolig a'r Flwyddyn Newydd
- Aelodaeth o gynllun pensiwn gan yr USS i ddarparu buddion i chi a'ch teulu
- Mynediad at lwyfan buddion a llesiant sydd â dewis o fuddion i weddu i’ch anghenion, gan gynnwys cynllun aberthu cyflog ar gyfer cerbyd trydan, a gwasanaethau llesiant ariannol
- Cymorth ar gyfer iechyd a llesiant, gan gynnwys mynediad at gyfleusterau chwaraeon ar y campws am brisiau gostyngol, gwasanaethau iechyd galwedigaethol a chymorth cwnsela
- Cyfleoedd o ran gyrfa a datblygiad, gan gynnwys cymorth i ennill rhagor o gymwysterau
- Polisïau sy'n ystyriol o deuluoedd ac sy'n darparu ar gyfer gweithio'n hyblyg, gan gynnwys absenoldeb mamolaeth a thadolaeth gwell â thâl
- Cynlluniau teithio, gan gynnwys y cynllun beicio i'r gwaith.

Nid yw'r broses ymgeisio hon yn cynnwys yr opsiwn i gyflwyno CV. Asesir eich cais ar sail eich atebion i gwestiynau'r cais yn unig, ac yn arbennig ar sail eich Datganiad Personol.
Nodwch y bydd eich iaith ohebu yn cael ei phennu gan yr iaith y byddwch yn ei defnyddio yn eich cais. I wneud cais yn Gymraeg, cliciwch ar ‘Cymraeg’ ar ochr dde uchaf y sgrin.

Dyddiad cau: 15 Ebrill 2024, 11:59pm

Function
Gweinyddiaeth
Status
Rhan amser
Type
Parhaol
Hours
29.6

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Information Technology

Principal Systems Development Officer

Flexible Campus Location

Job Ref
51281
Location
Flexible Campus Location
Salary
£33,966 - £38,205 per annum

Principal Systems Development Officer
Swansea, Carmarthen, Lampeter, Birmingham or London campus
£33,966 - £38,205 per annum

- ABOUT US -

The University of Wales Trinity Saint David (UWTSD) is proud of our dedicated and talented employees, and we work together as a team to make a difference to the lives of our students and the communities we serve. We are 14th in the UK for Social Inclusion and 28th in the UK for Teaching Quality (Times and Sunday Times Good University Guide, 2023), and 21st in the UK for Student Satisfaction (Complete University Guide, 2023). Our success depends heavily on the commitment and skills of our people.

We are now looking for a Principal Systems Development Officer to join our team on a full-time, permanent basis, working 37 hours per week.

- THE ROLE –
The Principal Systems Development Officer's role is to design, code, test, and analyse software programs and applications, as well as assist in the implementation and integration of externally procured applications. This includes researching, designing, documenting, and modifying software specifications throughout the production lifecycle.

- ABOUT YOU –

To be considered for this role, you will need:
- Experience of software development
- Knowledge of database technologies, SQL, and other programming languages
- Experience in providing high quality software systems support.
- Knowledge of applicable data privacy practices and laws.
- Evidence of stakeholder engagement to capture requirements and define targeted software solutions

Please view the Job Description for further details including a list of the essential and desirable ‘Person Specification’ criteria.

- BENEFITS –

- Annual leave entitlement is 28 days’ annual leave per year, plus 8 bank holidays and 4 University closure days

Our employees get access to a comprehensive pay and benefits package in recognition of their valued contribution including:
- Competitive pay and pay progression
- Generous annual leave allowance including Christmas/New Year closure
- Pension scheme membership from USS to provide benefits for you and your family
- Access to a benefits and wellbeing platform, with a choice of benefits to suit your needs, including electric vehicle salary sacrifice scheme and financial wellbeing services
- Support for health and wellbeing, including access to on-campus sports facilities at discounted rates, occupational health, and counselling support services
- Career and development opportunities, including support to gain further qualifications
- Family-friendly policies that provide for flexible working, including enhanced paid maternity and paternity leave
- Travel schemes, including the cycle to work scheme.

So, if you feel you could thrive and make an impact in this role, please apply via the button shown.

Please note, this application process does not include the option to submit a CV. Therefore, your application will be assessed based on your answers to the application questions only and, in particular, your Supporting Statement.
Note your correspondence language will be determined by the language you apply in. To apply in Welsh, please click ‘Cymraeg’ at the top right of the screen.

Closing date: 18th April 2024, 11:59pm

Function
Information Technology
Status
Full Time
Type
Permanent
Hours
37

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Marchnata

Swyddog Marchnata (Cymraeg yn Hanfodol)

Abertawe

Job Ref
51241
Location
Abertawe
Salary
£29,605 - £32,982 per annum

Swyddog Marchnata (Cymraeg yn Hanfodol)
Abertawe neu Gaerfyrddin (gan deithio i holl leoliadau eraill y Drindod Dewi Sant yn ôl yr angen)
£29,605 - £32,982 y flwyddyn

- AMDANOM NI -

Mae Prifysgol Cymru Y Drindod Dewi Sant yn brifysgol â ffocws ar gyflogaeth, ac mae wedi ymrwymo i sicrhau bod myfyrwyr o gefndiroedd amrywiol yn datblygu’r wybodaeth academaidd a’r sgiliau ymarferol i ffynnu.
Rydym yn cynnig addysgu arloesol, offer o’r radd flaenaf a chymorth ardderchog ar draws amrywiaeth eang o leoliadau dysgu a chyrsiau.
Yn adnabyddus am ein natur gyfeillgar, daeth y Drindod Dewi Sant yn 1af yn y DU am Gyrsiau a Darlithwyr yng Ngwobrau Whatuni Student Choice 2020.
Bellach rydym yn chwilio am Swyddog Marchnata i ymuno â’n tîm ar ein campws yng Nghaerfyrddin neu Abertawe ar sail barhaol, amser llawn yn gweithio 37 awr yr wythnos.

- Y RÔL -

Fel Swyddog Marchnata, byddwch yn cynorthwyo i gynllunio, trefnu a chyflwyno gweithgareddau marchnata a recriwtio diddorol sy’n ysbrydoli ac yn cyffroi darpar fyfyrwyr i astudio gyda ni.
Wrth ymuno â Thîm Marchnata creadigol a chydweithredol iawn, byddwch yn datblygu ac yn cyflwyno gweithgareddau marchnata ar gyfer ystod eang o sianeli cyfryngau ac yn cynorthwyo mewn amrywiol ddigwyddiadau gan gynnwys Diwrnodau Agored a Ffeiriau UCAS.
Byddwch yn ffurfio perthynas waith agos â chydweithwyr ar draws y Brifysgol, gan sicrhau bod ein gweithgareddau marchnata yn mynd yn hwylus ac yn parhau i fod yn gyson.

- AMDANOCH CHI -

Er mwyn cael eich ystyried yn Swyddog Marchnata, bydd angen y canlynol arnoch:

- Y gallu i gyfathrebu’n rhugl (ar lafar ac yn ysgrifenedig) drwy gyfrwng y Gymraeg i safon uchel, yn ogystal â’r Saesneg.
- Gwybodaeth am arferion cyfathrebu effeithiol a phrofiad o ddrafftio deunydd marchnata dwyieithog diddorol
- Profiad blaenorol o weithio mewn amgylchedd marchnata
- Sgiliau rhwydweithio, dylanwadu a negodi â rhanddeiliaid uwch
- Y gallu i flaenoriaethu’n effeithiol a rheoli prosiectau lluosog ar yr un pryd
- Sgiliau TG ardderchog
- Y gallu i weithio yn rhan o dîm, mewn partneriaeth ag eraill a heb oruchwyliaeth
- Y gallu i weithio’n hyblyg, gan gynnwys teithio rhwng campysau a lleoliadau eraill pan fo angen
- Cymhwyster lefel gradd neu gyfwerth

- BUDDION -

- Yr hawl i wyliau blynyddol yw 28 diwrnod o wyliau blynyddol y flwyddyn, ynghyd ag 8 gwyl banc a 4 diwrnod pan fo’r Brifysgol ar gau
Mae ein gweithwyr yn cael mynediad i becyn cyflog a buddion gwych mewn cydnabyddiaeth o’u cyfraniad gwerthfawr gan gynnwys:
- Cyflog ac amodau da; fel cyflogwr cyflog byw achrededig rydym yn cynnig cyflog cystadleuol
- Aelodaeth o gynllun pensiwn gan USS i ddarparu buddion ar eich cyfer chi a’ch teulu
- Polisïau sy’n gefnogol i deuluoedd sy’n darparu gweithio hyblyg, gan gynnwys absenoldeb mamolaeth a thadolaeth ychwanegol â thâl
- Cyfleoedd gyrfa a datblygiad, gan gynnwys cefnogaeth i ennill cymwysterau pellach
- Cefnogaeth i iechyd meddwl a llesiant, gan gynnwys gwasanaethau cymorth iechyd galwedigaethol a chwnsela
- Disgowntiau i staff ar ystod o gynnyrch a gwasanaethau
- Cynlluniau teithio gan gynnwys y cynllun beicio i’r gwaith

Mae’n bosibl y byddai sefydliadau eraill yn galw’r rôl hon yn Swyddog Gweithredol Marchnata, Swyddog Ymgysylltu â Myfyrwyr, Swyddog Marchnata a Digwyddiadau, neu Swyddog Cyfathrebu Marchnata.
Felly, os ydych yn chwilio am eich her nesaf fel Swyddog Marchnata, gwnewch gais drwy’r botwm a ddangosir.
Bydd y swydd hon yn amodol ar wiriad Manwl y Gwasanaeth Datgelu a Gwahardd (DBS).
Sylwer, nid yw’r broses ymgeisio hon yn cynnwys yr opsiwn i gyflwyno CV. Felly, caiff eich cais ei asesu ar sail eich atebion i gwestiynau’r cais yn unig, a’ch Datganiad Ategol yn arbennig.

Dyddiad cau: 5 Ebrill 2024 11:59pm

Function
Marchnata
Status
Amser llawn
Type
Parhaol
Hours
37

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Student Services

Student Engagement Officer

London

Job Ref
51284
Location
London
Salary
£25,138 per annum plus London Weighting Allowance of £4,000 per annum

- ABOUT US -
The Institute of Inner-City Learning (IICL) is one of the University of Wales Trinity Saint David’s four Institutes with campuses in Birmingham and London.

The IICL has multiple intakes per annum, delivers continuous learning, teaching and recruitment cycles and operates in an intensely competitive inner-city and multicultural HE environment. The Institute currently has approx. 4,000 non-residential students on Certificates of Higher Education, Honours degrees, Masters and Doctoral programmes, some of which are also taught at weekends.

- THE ROLE -
The post holder will be a member of the Student Services team and will work closely with all functional areas to provide an effective, timely and supportive service to Home and International students as well as compliance with University and other relevant bodies such as UKVI and the Students Loan Company.

The post holder will act as the first point of call for student queries and will be empowered to resolve a list of common student queries and issues without the need for further referral. Where referral is required, the post holder will make an active referral and track the resolution of student issues through to completion. The student frontline team will be in regular communication with colleagues to ensure a consistent high-quality approach to student support. The post holder will be required to build effective and sustainable working relationships within the University such as the Registry, Academic Office, and Students’ Union as well as with external organisations.

The post holder will be required to work within the Student Services Team, as well as working closely with other student-facing professional teams, lecturing staff and colleagues as appropriate to ensure work is completed efficiently and effectively. The role also requires the post holder to be able to work independently and use initiative with the self-motivation to meet deadlines. The post may require travel between different delivery locations and other University sites depending on operational needs.

The main duties of this role are wide ranging and will include the following:
• To respond appropriately and effectively to all issues and comments raised by students
• To be responsible for communicating with students for example on any timetable changes, cancelled or re-scheduled classes
• Establish and maintain effective and efficient student service processes to enable an appropriate and timely service to the students.
• Plan, manage and organise re-enrolment for progressing students.
• Organise and service Staff Student Committee meetings at regular intervals and ensure follow up actions.
• Implement and monitor the attendance system, in full compliance with University and UKVI requirements, ensuring regular monitoring of attendance data in line with the Attendance Policy for taught and research students and highlight any issues promptly.
• Ensure that the attendance records are maintained continuously and provide regular reports. Identify students who fall short of attendance and initiate appropriate processes for such students.
• Communicate with appropriate and relevant colleagues within the University in order to ensure compliance with the University and UKVI rules and regulations, and those of any other relevant Authorities/Bodies.
• Proactively ensure that all individual student data including data related to student finance is accurate and current at all times.
• Update continuously the student records on the student management information system (for example SITS).
• Organisation and promotion of student facing events and information

- ABOUT YOU -
You should have:
• A good level of general education
• Evidence of providing high quality customer service
• Previous administrative experience in a fast-paced environment
• Good interpersonal and communication skills with the ability to communicate effectively at all levels
• Evidence of paying attention to detail
• Ability to meet tight deadlines and plan workload
• IT literacy, with knowledge of Microsoft Office packages, and the ability to learn new packages
• Ability to work as part of a team and in partnership with others
• Evidence of a high level of self-motivation with the ability to work under minimal supervision

- BENEFITS -
Our employees get access to a comprehensive pay and benefits package in recognition of their valued contribution including:
• Generous annual leave entitlement of 28 days annual leave per year (plus 8 bank holidays & 4 University closure days)
• Competitive pay and pay progression
• Generous annual leave allowance including Christmas/New Year closure
• Pension scheme membership from USS to provide benefits for you and your family
• Access to a benefits and wellbeing platform, with a choice of benefits to suit your needs, including electric vehicle salary sacrifice scheme and financial wellbeing services
• Support for health and wellbeing, including access to on-campus sports facilities at discounted rates, occupational health, and counselling support services
• Career and development opportunities, including support to gain further qualifications
• Family-friendly policies that provide for flexible working, including enhanced paid maternity and paternity leave
• Travel schemes, including the cycle to work scheme.
• Salary sacrifice vehicle leasing scheme for electric or hybrid cars

- HOW TO APPLY -
Please click the ‘Apply Now’ button to start your application. Each page of your application will be saved when you click ‘Next’ or ‘Previous’.

Please note, this application process does not include the option to submit a CV. Therefore, your application will be assessed based on your answers to the application questions only and, in particular, your Supporting Statement.

Closing date: Sunday 14th April 2024, 11:59 pm

Function
Student Services
Status
Full Time
Type
Permanent
Hours
37

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Reception Assistant

Swansea

Job Ref
51276
Location
Swansea
Salary
£22,681 - £24,533 per annum pro rata

Reception Assistant
Based in Swansea but may be required to work at other locations as required
Salary Grade 3 / £22,681 - £24,533 per annum (pro rata)

- ABOUT US -

The University of Wales Trinity Saint David (UWTSD) is proud of our dedicated and talented employees, and we work together as a team to make a difference to the lives of our students and the communities we serve. We are 14th in the UK for Social Inclusion and 28th in the UK for Teaching Quality (Times and Sunday Times Good University Guide, 2023), and 21st in the UK for Student Satisfaction (Complete University Guide, 2023). Our success depends heavily on the commitment and skills of our people.

We are now looking for two Welsh speaking Reception Assistants to join our Student Services team at our Swansea campus, one on a full time basis, working 37 hours per week and one on a part-time basis, working 22.5 hours per week, on a Permanent basis.

- THE ROLE –

The role of the Reception Assistant (RA) will work according to the agreed principles of the Reception team. You will provide a polite and friendly customer-focused bi-lingual service, playing an integral role in the front facing support to all visitors at UWTSD locations and over the phone.

The role will involve dealing bi-lingually with queries from staff, students, contractors and other visitors via telephone, email and at the reception desk locations. You will be responsible for dealing with the queries at point of contact, where possible, or forward to the relevant department when necessary. You will be expected to deal with routine enquiries and requests for information independently.

You will be expected to work effectively and pro-actively, without supervision at times. An essential part of the role will be to provide excellent front of house support. You will be line managed by the Principle Administrative Officer (PAO) and will work closely with the wider reception team across UWTSD’s Wales campuses. The role will involve collaboration with the Hwb and other Professional Units across the University. You will be required to place a strong emphasis on customer service and being a great ambassador for UWTSD.

- ABOUT YOU -

To be considered for this role, you will need:
- The ability to communicate in Welsh and English
- Good level of general education
- Evidence of providing high quality, front facing customer service
- Good interpersonal and communication skills with the ability to communicate effectively at all levels
- Previous experience of preparing and processing mail
- Excellent working knowledge of Microsoft Office packages
- Ability to communicate through the medium of Welsh (oral and written).
- Experience of dealing with difficult and high pressure situations
- To recognise the importance of building sound working relationships
- To recognise the need for and demonstrate appropriate confidentiality
- Prepared to work flexibly, including travel between campuses and locations when required
- Ability to communicate through the medium of Welsh (oral and written).

It would also be beneficial if you have:
- Previous experience of working in Higher Education
- Previous experience of switch board service

- BENEFITS –

Annual leave entitlement is 28 days’ annual leave per year, pro-rata, plus 8 bank holidays and 4 University closure days

Our employees get access to a comprehensive pay and benefits package in recognition of their valued contribution including:
- Competitive pay and pay progression
- Generous annual leave allowance including Christmas/New Year closure
- Pension scheme membership from USS to provide benefits for you and your family
- Access to a benefits and wellbeing platform, with a choice of benefits to suit your needs, including electric vehicle salary sacrifice scheme and financial wellbeing services
- Support for health and wellbeing, including access to on-campus sports facilities at discounted rates, occupational health, and counselling support services
- Career and development opportunities, including support to gain further qualifications
- Family-friendly policies that provide for flexible working, including enhanced paid maternity and paternity leave
- Travel schemes, including the cycle to work scheme.

So, if you feel you could thrive and make an impact as our Reception Assistant, please apply via the button shown.

Please note, this application process does not include the option to submit a CV. Therefore, your application will be assessed based on your answers to the application questions only and, in particular, your Supporting Statement.

Closing date: 17th April 2024, 11:59pm

Function
Student Services
Status
Full Time
Type
Permanent
Hours
37

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Student Engagement Officer (0.4 FTE)

Birmingham

Job Ref
51275
Location
Birmingham
Salary
£25,138 per annum (Pro Rata)

- ABOUT US -
The Institute of Inner-City Learning (IICL) is one of the University of Wales Trinity Saint David’s four Institutes with campuses in Birmingham and London. IICL has multiple intakes per annum, delivers continuous learning, teaching and recruitment cycles and operates in an intensely competitive inner-city and multicultural HE environment. The Institute currently has approx. 4,000 non-residential students on Certificates of Higher Education, Honours degrees, Masters and Doctoral programmes, some of which are also taught at weekends.

An exciting opportunity to join the Birmingham Student Engagement team as a Part-Time Student Engagement Officer has arisen.

- THE ROLE -
The Student Engagement Officer will be part of the Student Engagement team and will work to provide an effective, timely and supportive service to Home and International students as well as compliance with University and other relevant bodies such as UKVI and the Students Loan Company.

The post holder will act as the first point of call for student queries and will be empowered to resolve a list of common student queries and issues without the need for further referral. Where referral is required, the post holder will make an active referral and track the resolution of student issues through to completion. The student frontline team will be in regular communication with colleagues to ensure a consistent high-quality approach to student support. The role also requires the post holder to be able to work independently and use initiative with the self-motivation to meet deadlines.

Please note that the hours for this role would be across Monday and one other day.

The main duties of this role are wide ranging and will include the following:
• To respond appropriately and effectively to all issues and comments raised by students
• To be responsible for communicating with students for example on any timetable changes, cancelled or re-scheduled classes
• Establish and maintain effective and efficient student service processes to enable an appropriate and timely service to the students.
• Plan, manage and organise re-enrolment for progressing students.
• Organise and service Staff Student Committee meetings at regular intervals and ensure follow up actions.
• Implement and monitor the attendance system, in full compliance with University and UKVI requirements, ensuring regular monitoring of attendance data in line with the Attendance Policy for taught and research students and highlight any issues promptly.
• Ensure that the attendance records are maintained continuously and provide regular reports. Identify students who fall short of attendance and initiate appropriate processes for such students.
• Communicate with appropriate and relevant colleagues within the University in order to ensure compliance with the University and UKVI rules and regulations, and those of any other relevant Authorities/Bodies.
• Proactively ensure that all individual student data including data related to student finance is accurate and current at all times.
• Update continuously the student records on the student management information system (for example SITS).
• Organisation and promotion of student facing events and information

- ABOUT YOU -
You should have:
• A good level of general education
• Evidence of providing high quality customer service
• Previous administrative experience in a fast-paced environment
• Good interpersonal and communication skills with the ability to communicate effectively at all levels
• Evidence of paying attention to detail
• Ability to meet tight deadlines and plan workload
• IT literacy, with knowledge of Microsoft Office packages, and the ability to learn new packages
• Ability to work as part of a team and in partnership with others
• Evidence of a high level of self-motivation with the ability to work under minimal supervision

- BENEFITS -
Our employees get access to a comprehensive pay and benefits package in recognition of their valued contribution including:
• Generous annual leave entitlement of 28 days annual leave per year (plus 8 bank holidays & 4 University closure days)
• Competitive pay and pay progression
• Generous annual leave allowance including Christmas/New Year closure
• Pension scheme membership from USS to provide benefits for you and your family
• Access to a benefits and wellbeing platform, with a choice of benefits to suit your needs, including electric vehicle salary sacrifice scheme and financial wellbeing services
• Support for health and wellbeing, including access to on-campus sports facilities at discounted rates, occupational health, and counselling support services
• Career and development opportunities, including support to gain further qualifications
• Family-friendly policies that provide for flexible working, including enhanced paid maternity and paternity leave
• Travel schemes, including the cycle to work scheme.
• Salary sacrifice vehicle leasing scheme for electric or hybrid cars

- HOW TO APPLY -
Please click the ‘Apply Now’ button to start your application. Each page of your application will be saved when you click ‘Next’ or ‘Previous’.

Please note, this application process does not include the option to submit a CV. Therefore, your application will be assessed based on your answers to the application questions only and, in particular, your Supporting Statement.

Closing date: Sunday 31st March, 11:59 pm

Function
Student Services
Status
Part Time
Type
Permanent
Hours
14.8 hours

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